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Mapping crisis communication in the communication research: what we know and what we don’t know
This paper presents a comprehensive analysis of crisis communication research from 1968 to 2022, utilizing bibliometric methods to illuminate its trajectories, thematic shifts, and future possibilities.
Shalini Upadhyay, Nitin Upadhyay
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BackgroundThe clinical form of depersonalization affects approximately 1%–2% of the adult population. This study aimed to describe the symptoms of depersonalization in a non-clinical sample and to operationalize depersonalization as a regulatory ...
Dominika Fortuna, Krystyna Golonka
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What lies beneath? The role of informal and hidden networks in the management of crises [PDF]
Crisis management research traditionally focuses on the role of formal communication networks in the escalation and management of organisational crises. Here, we consider instead informal and unobservable networks.
Ackroyd S. +27 more
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Kekuatan Integrated Communication untuk Membangun Reputasi dalam Menghadapi Krisis
The crisis is a thing that must be considered by an institution or a company because the crisis will have an impact on the decline of reputation. But the crisis can also be an opportunity to recognize the organization in improving the quality of the ...
Deni Yanuar
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Reputation and ethical behaviour in a crisis: predicting survival [PDF]
Purpose – The purpose of this paper is to explore the interrelation of reputation with corporate performance in a crisis and consider the factors that make up the balance between strong recovery, bare survival and failure.
Watson, Tom
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Internal Communication during the Crisis. Case Study - Suceava County Hospital
Internal communication in an organization is affected by a crisis, although current research in communication crisis through crisis plan, aimed at reducing to a minimum the increase of entropy internal organization of staff.
Florentina Popa
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Managing Crisis Communication Via Social Media
Social media is becoming omnipresent in everyone’s daily life, which is changing the way consumers think, act and buy. Organizations are aware of the possibilities that may occur from developing social media communication strategies, but oftentimes ...
Špoljarić Anja
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Crisis Communication Competence in Co-Producing Safety with Citizen Groups
The aim of this article is to explore interpersonal communication competence needed by crisis communication and management experts when co-operating with citizen groups in response to emergencies.
Anne Laajalahti +2 more
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Discourse Analysis of External Crisis Communication in Vinted: Lithuanian and Germany Case
Quite many companies or organisations experience smaller or larger crises for an abundance of various reasons and yet a situation is not immediately named a crisis as such, even though the signs are rather clear.
Garnytė Greta
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Sharing news, making sense, saying thanks: patterns of talk on Twitter during the Queensland floods [PDF]
: This paper examines the discursive aspects of Twitter communication during the floods in the summer of 2010–2011 in Queensland, Australia. Using a representative sample of communication associated with the #qldfloods hashtag on Twitter, we coded and ...
Axel Bruns +3 more
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