Results 181 to 190 of about 241,612 (206)

Forecasting social CRM adoption in SMEs: A combined SEM-neural network method

Computers in Human Behavior, 2017
Ali Ahani, Nor Zairah Ab Rahim, Mehrbakhsh Nilashi   +2 more
exaly  

CRM to social CRM: the integration of new technologies into customer relationship management

Journal of Strategic Marketing, 2014
Musfiq Mannan Choudhury, Paul Harrigan
exaly  

Organizational characteristics and the CRM adoption process

Journal of Business Research, 2008
Eunju Ko
exaly  

The influence of crumb rubber modifier (CRM) microstructures on the high temperature properties of CRM binders

International Journal of Pavement Engineering, 2005
Junan Shen, Serji N Amirkhanian
exaly  

CRM

2015
openaire   +1 more source

From e-CRM to s-CRM. Critical factors underpinning the social CRM activities of SMEs

Small Enterprise Research: the Journal of SEAANZ, 2014
Paul Harrigan, Morgan P Miles
exaly  

Towards a holistic perspective of customer relationship management (CRM) implementation: A case study of the Housing and Development Board, Singapore

Decision Support Systems, 2006
Thompson S H Teo, Shan L Pan
exaly  

تثیر CRM استراتژیک، CRM عملیاتی و CRM تحلیلی بر قابلیت نوآوری

2022
openaire   +1 more source

The impact of technological and organizational implementation of CRM on customer acquisition, maintenance, and retention

International Journal of Research in Marketing, 2009
Jan U Becker, Goetz Greve, SöNke Albers   +2 more
exaly  

CRM

2017
openaire   +1 more source