Results 161 to 170 of about 241,612 (206)
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2016
The article analyzes the problem of the effectiveness of implementation of integrated automated customer relationship management systems (CRM-systems). CRM-system allows to record all the processes that take place between the customers of the company and its employees, to manage these processes and collect information to enhance their effectiveness ...
openaire +1 more source
The article analyzes the problem of the effectiveness of implementation of integrated automated customer relationship management systems (CRM-systems). CRM-system allows to record all the processes that take place between the customers of the company and its employees, to manage these processes and collect information to enhance their effectiveness ...
openaire +1 more source
Adoption of artificial intelligence-integrated CRM systems in agile organizations in India
Technological Forecasting and Social Change, 2021Sheshadri Chatterjee +2 more
exaly
The role of social media in the engagement and information processes of social CRM
International Journal of Information Management, 2020Paul Harrigan +2 more
exaly
From CRM to social CRM: A bibliometric review and research agenda for consumer research
Journal of Business Research, 2022Rodrigo Perez-Vega +2 more
exaly
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation
International Journal of Information Management, 2023exaly