Results 141 to 150 of about 26,490 (165)
Some of the next articles are maybe not open access.
Organizational characteristics and the CRM adoption process
Journal of Business Research, 2008Eunju Ko
exaly
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation
International Journal of Information Management, 2023exaly
What makes for CRM system success — Or failure?
Journal of Database Marketing and Customer Strategy Management, 2008Merlin Stone, Stone Merlin
exaly
Forecasting social CRM adoption in SMEs: A combined SEM-neural network method
Computers in Human Behavior, 2017Mehrbakhsh Nilashi +2 more
exaly
CRM to social CRM: the integration of new technologies into customer relationship management
Journal of Strategic Marketing, 2014Paul Harrigan, Musfiq Mannan Choudhury
exaly

