Results 61 to 70 of about 241,612 (206)
Measuring the effect of customer relationship management (CRM) components on the non financial performance of commercial banks: Egypt case [PDF]
, 2012 This paper presents customer relationship management (CRM) components as applied on the Egyptian Commercial Banks, examined from the bankers' point of view.
Ghoneim, A +3 more
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Ilkom Jurnal Ilmiah, 2017 Analisis Customer Relationship Management (CRM) mengemukakan ide bahwa apabila fokus pelanggan kuat, maka pelanggan akan puas dan apabila dapat memperbaiki fokus pelanggan, maka dapat memperbaiki kinerja pelanggan.
Yessy Yanitasari, Supriyadi Supriyadi
doaj +1 more source
Bhakti Persada: Jurnal Aplikasi Ipteks, 2021 Hadirnya media sosial menjadi sebuah media penghubung yang dapat digunakan untuk aktivitas bisnis yang mengarah kepada pengelolaan hubungan pelanggan (CRM), namun dibalik penggunaannya media sosial bagi aktivitas CRM ini terdapat sesuatu yang menarik ...
Tjetjep Djatnika, Arie Indra Gunawan
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The application framework of Kansei Engineering to enhance Customer Relationship Management in services [PDF]
, 2012 In order to fit what a customer needs and wants, a product or a service should be qualified. By incorporating Ergonomics/Human Factors and affect, quality of products and services should promote happiness and health to the users.
Hartono, Markus
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INTEGRATED DECISION EVIDENCE CONTROLS RESPONSE VIGOR AND TRIGGERS UPDATING OF MOTOR RESPONSES
IBRO Neuroscience Reports, 2023 Manuel Molano-Mazón +7 more
doaj +1 more source
SPATIOTEMPORAL INTEGRATION IN AREA MT IN A MOTION DISCRIMINATION TASK
IBRO Neuroscience Reports, 2023 Lucía Arancibia +4 more
doaj +1 more source
An Evaluation of Customer Relationship Management (CRM) Practices among Agribusiness Firms [PDF]
Customer Relationship Management (CRM) has received much attention in the business press as a management process to enhance firm performance. This research highlights differences between groups of respondents who believe their firm's CRM program is ...
Akridge, Jay T. +4 more
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Cultural dimensions and CRM systems: a structurational analysis [PDF]
, 2008 Cultural dimensions are often identified as a crucial influence on the success or failure of Information Systems in general and Customer Relationship Management Systems (CRM) in particular.
Ali, M, Alshawi, S, Brooks, L
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Revisiting the Use of Customer Information for CRM [PDF]
For the past decade, customer relationship management (CRM) has been one of the priorities in marketing research and practice. However, many of the CRM systems did not perform as the companies expected.
Becker, Jan U., Reimer, Kerstin
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From CRM to Social CRM and FRM
Annals of Dunarea de Jos University. Fascicle I : Economics and Applied Informatics, 2016 C-R-M stands for Customer Relationship Management. At its simplest, a CRM system allows businesses to manage business relationships and the data and information associated with them. While a CRM system may not elicit as much enthusiasm these days as social networking platforms like Facebook or Twitter, any CRM system is similarly built around people ...
Maria Cristina ENACHE +2 more
openaire +1 more source