Results 241 to 250 of about 93,181 (265)

eWOM: The impact of customer-to-customer online know-how exchange on customer value and loyalty

Journal of Business Research, 2006
Thomas Gruen
exaly  

Footprints in the Sands of Time: A Comparative Analysis of the Effectiveness of Customer Satisfaction and Customer–Company Identification over Time

Journal of Marketing, 2014
Jan Wieseke
exaly  

The Effects of Customer Equity on Customer Satisfaction and Customer Loyalty

The Academy of Customer Satisfaction Management, 2019
Yuwen Zhao, Dong Hyuk Jo
openaire   +1 more source

When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance

Journal of Marketing, 2009
Yany Gregoire, Renaud Legoux
exaly  

8 Customers and Customs

2007
openaire   +1 more source

Creating Enduring Customer Value

Journal of Marketing, 2016
Werner Reinartz
exaly  

Customer loyalty in the hotel industry: the role of customer satisfaction and image

International Journal of Contemporary Hospitality Management, 2000
Dwi Suhartanto, Jay Kandampully
exaly  

Customizing LATEX

1996
openaire   +1 more source

Science as Customized and Customizing

2014
openaire   +1 more source

Customer Engagement as a New Perspective in Customer Management

Journal of Service Research, 2010
Werner Reinartz, Peter Verhoef, Manfred Krafft   +2 more
exaly