Results 341 to 350 of about 2,008,361 (358)
Some of the next articles are maybe not open access.
Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions
Journal of Marketing, 2022exaly
Customer Experience Creation: Determinants, Dynamics and Management Strategies
Journal of Retailing, 2009A Parasuraman +2 more
exaly
Customer Success and Customer Success Management
2023Michael Kleinaltenkamp +2 more
openaire +1 more source
The Impact of Corporate Social Responsibility on Firm Value: The Role of Customer Awareness
Management Science, 2013Henri Servaes, Ane Tamayo
exaly
Customer value co-creation behavior: Scale development and validation
Journal of Business Research, 2013Youjae Yi, Taeshik Gong
exaly
Corporate Social Responsibility, Customer Satisfaction, and Market Value
Journal of Marketing, 2006Cb Bhattacharya
exaly