Combined rough set theory and flow network graph to predict customer churn in credit card accounts [PDF]
, 2012 [[abstract]]Customer churn has become a critical issue, especially in the competitive and mature credit card industry. From an economic and risk management perspective, it is important to understand customer characteristics in order to retain customers ...
林君信;Lin, Chiun-Sin;曾國雄;Tzeng, Gwo-Hshiung;金揚傑;Chin, Yang-Chieh
core
Applied Operations and AnalyticsCustomer churn prediction is a key application of predictive analytics in customer relationship management, enabling organisations to identify customers at risk of leaving and implement retention strategies.
Olasomi Labo-Popoola
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A novel customer churn prediction model for the telecommunication industry using data transformation methods and feature selection. [PDF]
PLoS One, 2022 Sana JK +3 more
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Customer Churn Prediction Pada Sektor Perbankan Dengan Model Logistic Regression dan Random Forest
Computer Science– Customer churn is a detrimental phenomenon in the banking sector because it can reduce revenue and increase the cost of acquiring new customers. This research aims to compare the performance of two models, Logistic Regression and Random Forest, to ...
Ely Mufida +2 more
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E-commerce big data processing based on an improved RBF model
Journal of Intelligent SystemsIn the dynamic landscape of China’s booming economy, the surge in e-commerce customer volume presents both opportunities and challenges, notably in managing customer churn (CC). Addressing this critical issue, this study introduces an innovative approach
Lu Qiuping
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Clairvoyant: AdaBoost with Cost-Enabled Cost-Sensitive Classifier for Customer Churn Prediction. [PDF]
Comput Intell Neurosci, 2022 Thakkar HK +4 more
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An ensemble based approach using a combination of clustering and classification algorithms to enhance customer churn prediction in telecom industry. [PDF]
PeerJ Comput Sci, 2022 Fakhar Bilal S +4 more
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BarekengThe telecommunications industry is experiencing rapid transformation, resulting in tense competition and increased customer volatility. Telecom churn, which refers to the discontinuation of services by customers, poses a serious challenge due to its ...
Nur Ezlin Zamri +3 more
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Utilizing data sampling techniques on algorithmic fairness for customer churn prediction with data imbalance problems. [PDF]
F1000Res, 2021 Maw M, Haw SC, Ho CK.
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Lifelog Data-Based Prediction Model of Digital Health Care App Customer Churn: Retrospective Observational Study. [PDF]
J Med Internet Res, 2021 Kwon H, Kim HH, An J, Lee JH, Park YR.
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