Results 11 to 20 of about 3,473 (211)
Integrated Churn Prediction and Customer Segmentation Framework for Telco Business
IEEE Access, 2021 In the telco industry, attracting new customers is no longer a good strategy since the cost of retaining existing customers is much lower. Churn management becomes instrumental in the telco industry.
Shuli Wu +2 more
exaly +4 more sources
Customer churn prediction for telecommunication industry: A Malaysian Case Study [version 1; peer review: 2 approved] [PDF]
F1000Research, 2021 Background: Customer churn is a term that refers to the rate at which customers leave the business. Churn could be due to various factors, including switching to a competitor, cancelling their subscription because of poor customer service, or ...
Nurulhuda Mustafa +2 more
doaj +2 more sources
Customer churn prediction using composite deep learning technique [PDF]
Scientific Reports, 2023 Customer churn, a phenomenon that causes large financial losses when customers leave a business, makes it difficult for modern organizations to retain customers.
Asad Khattak +5 more
doaj +2 more sources
CUSTOMER CHURN PREDICTION [PDF]
International Journal for Research in Engineering Application & ManagementOur work focuses on applying supervised machine learning techniques to anticipate bank client attrition. We created a straightforward and effective strategy that works with a variety of machine learning techniques. We tested many methods through tests and discovered that the Decision Tree strategy was the most effective in forecasting client attrition.
Lavina Anand Parulekar +3 more
core +8 more sources
Machine learning based customer churn prediction in home appliance rental business [PDF]
Journal of Big Data, 2023 Customer churn is a major issue for large enterprises. In particular, in the rental business sector, companies are looking for ways to retain their customers because they are their main source of revenue.
Youngjung Suh
doaj +2 more sources
Connection Science, 2022 Owing to saturated markets, fierce competition, dynamic criteria, along with introduction of new attractive offers, the considerable issue of customer churn was faced by the telecommunication industry.
R Sudharsan, E N Ganesh
exaly +2 more sources
Predicting Customer Churn in Retailing
2022 21st IEEE International Conference on Machine Learning and Applications (ICMLA), 2022 INSiDR
Dirar Sweidan +3 more
openaire +3 more sources
Customer Churn Analysis: Analyzing Customer Churn Determinants on an ISP Company in Indonesia
Buletin Pos dan Telekomunikasi: Media Komunikasi Ilmiah, 2021 The growth of Internet Service Providers (ISP) in Indonesia, has led Indonesia to be one of the world’s fastest-growing telecommunications market. This condition derives a number of internet service providers pushing the Indonesian market massively one ...
Nisrina Salma, Atik Aprianingsih, Ph.D
doaj +3 more sources
Negative Correlation Learning for Customer Churn Prediction: A Comparison Study [PDF]
The Scientific World Journal, 2015 Recently, telecommunication companies have been paying more attention toward the problem of identification of customer churn behavior. In business, it is well known for service providers that attracting new customers is much more expensive than retaining
Ali Rodan +4 more
doaj +2 more sources
IG-KNN UNTUK PREDIKSI CUSTOMER CHURN TELEKOMUNIKASI
Simetris: Jurnal Teknik Mesin, Elektro dan Ilmu Komputer, 2015 ABSTRAK IG-KNN merupakan gabungan dari algotitma pemilihan fitur information gain dengan algoritma klasifikasi KNN, kedua algoritma ini diharapkan dapat meningkatkan akurasi dalam memprediksi customer churn telekomunikasi.
Muhammad Arifin
doaj +2 more sources