Results 71 to 80 of about 3,473 (211)
A joint model of cost and churn for the insurance industry
Journal of Risk and Insurance, EarlyView.Abstract In insurance markets, claim costs are highly variable, heavy‐tailed, and difficult to predict. At the same time, policyholder retention and lapse behavior (customer churn) are critical determinants of long‐term profitability and solvency. Most existing models in the literature treat claim costs and lapses as independent, overlooking potential ...
Yumo Dong +4 more
wiley +1 more source
New Technology, Work and Employment, EarlyView.ABSTRACT Digitalization of the labour process has occasioned the emergence of new temporal orders at work. For newspaper journalists, it has resulted in a radical reorganization of newsrooms and the temporalities of news production, offering a key site for studying this process of temporal reordering.
Xanthe Whittaker
wiley +1 more source
Customer churn prediction using machine learning and customer lifetime value analysis at Eurotel
, 2021 Every CFO should invest in getting to know the organisation’s customers. After all, building long-term and valuable customer relationships is an important driver of value creation.
Stouthuysen, Kristof +4 more
core
IEEE AccessDue to market deregulation and globalisation, competitive environments in various sectors continuously evolve, leading to increased customer churn. Effectively anticipating and mitigating customer churn is vital for businesses to retain their customer ...
Awais Manzoor +3 more
doaj +1 more source
Determinants of Customer Churn Behavior: The Case of the Local Telephone Service
Marketing Management Journal, 2006 Given the pivotal role of customer retention in long-term profitability and growth of the firm, companies in a wide range of industries are increasingly shifting their resources from new customer acquisition to customer retention. However, implementation
ABDOLREZA ESHGHI +3 more
doaj +1 more source
Conditional Gains: When AI Investment Enhances Firm Efficiency
Scottish Journal of Political Economy, EarlyView.ABSTRACT The rapid adoption of artificial intelligence (AI) has raised questions about its effect on firm performance. Using a labor‐based measure of AI investment, the baseline results show no direct association between AI investment and firm efficiency.
Pantelis Kazakis
wiley +1 more source
Data Mining Techniques in Customer Churn Prediction [PDF]
, 2012 [[abstract]]"Customer churn prediction is one of the most important problems in customer relationship management (CRM). Its aim is to retain valuable customers to maximize the profit of a company.
蔡志豐;Tsai, Chih-Fong;盧鈺欣;Lu, Yu-Hsin
core
Geographic Patterns in I2P Peer Selection: An Empirical Network Topology Analysis
Internet Technology Letters, Volume 9, Issue 4, July/August 2026.ABSTRACT The Invisible Internet Project (I2P) routes data via encrypted, decentralized tunnels. Peer selection can significantly affect security and performance. This empirical study examines whether geographic location systematically influences I2P's routing topology.
Siddique Abubakr Muntaka +3 more
wiley +1 more source
Customer churn prediction in the telecommunication sector using a rough set approach
, 2017 Customer churn is a critical and challenging problem affecting business and industry, in particular, the rapidly growing, highly competitive telecommunication sector. It is of substantial interest to both academic researchers and industrial practitioners,
Anwar, S. +13 more
core +1 more source
Advanced Sustainable Systems, Volume 10, Issue 6, June 2026.Global annual consumption of single‐use beverage cups exceeds 500 billion, with many of them bypassing circular‐economy pathways, highlighting the need to evaluate practical reusable alternatives. This study evaluates the environmental impacts of various beverage consumption scenarios, including refill‐on‐the‐go (RFG) tumblers washed either manually or
Samhita Ankareddy +4 more
wiley +1 more source