Negative correlation learning for customer churn prediction: a comparison study. [PDF]
ScientificWorldJournal, 2015 Rodan A +4 more
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Churn Prediction of Bank Customers
New Trends in Sustainable Business and Consumption, 2021 openaire +1 more source
Application of GWO-attention-ConvLSTM model in customer churn prediction and satisfaction analysis in customer relationship management. [PDF]
HeliyonZhang H, Zhang W.
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A novel classification algorithm for customer churn prediction based on hybrid Ensemble-Fusion model. [PDF]
Sci RepHe C, Ding CHQ.
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Customer Churn Prediction Using Machine Learning
INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENTAbstract - In today’s highly competitive telecom sector, customer churn — the loss of clients to competitors — poses a major threat to revenue and growth. This project tackles churn prediction using machine learning, focusing on the Random Forest algorithm to identify customers likely to leave.
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Predicting customer churn using Machine Learning
Customer churn can be defined as the phenomenon of customers who discontinue their relationship with a company. This problem is transversal to many industries, including the software industry. This study uses Machine Learning to build a predictive model to identify potential churners in a Portuguese software house.
Dias, João Pedro Rolim +1 more
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Leveraging artificial intelligence for predictive customer churn modeling in telecommunications: a framework for enhanced customer relationship management. [PDF]
Sci RepAbdelhady MG, Mohamed KA.
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Predicting customer loyalty in omnichannel retailing using purchase behavior, socio-cultural factors, and learning techniques. [PDF]
PLoS OneRoosta S, Sadjadi SJ, Makui A.
europepmc +1 more source
A novel methodological approach to SaaS churn prediction using whale optimization algorithm. [PDF]
PLoS OneKotan M +5 more
europepmc +1 more source