Quality Evaluation of Health Services Using the Kano Model in Two Hospitals in Peru. [PDF]
Barrios-Ipenza F +3 more
europepmc +1 more source
The Recipe for Delight: An Empirical Study of Customer Satisfaction in the Fast-Food Industry
Odebunmi Abayomi Tunde +16 more
openalex +1 more source
Role of Interpersonal Factors in Delighting Customers [PDF]
Anand Kumar, Rajesh Iyer
openalex +1 more source
ABSTRACT Professional disposition evaluation continues to require attention from counselor educators and supervisors. In addition, the ways in which professional disposition evaluation is conceptualized by those in evaluative positions are lacking in counseling literature.
Allison Levine +2 more
wiley +1 more source
Beyond the bipolar: allowing satisfaction and dissatisfaction to coexist. [PDF]
Souders DJ, Yu Y.
europepmc +1 more source
Innovative Public Service Delivery: How to assess the new relationship between public agencies and society? [PDF]
One of the major challenges faced by the Public Administration is how to create more value for both citizens and firms, mainly because of the increasing budgetary constraints and challenging demands from society.
Brito, Carlos, Carvalho, Cláudia
core
The Relational Dimension in Gestalt Psychotherapy: Epistemological and Clinical Aspects
ABSTRACT This article reframes Gestalt psychotherapy as intrinsically relational: experience and self‐emerge from contact at the organism–environment boundary and from the field/situation. We revisit ambiguities in the Perls/Goodman model against a brief historical background and articulate a pragmatic stance grounded in the id of the situation and ...
Pietro Andrea Cavaleri +1 more
wiley +1 more source
Understanding fine dining restaurant dynamics in south Asia: A systematic review. [PDF]
Dabral P +4 more
europepmc +1 more source
Ethical Leadership in LTC: From Caregivers' Customer Orientation to Senior's Satisfaction and Well-Being. [PDF]
Etges M, Coelho A.
europepmc +1 more source
The Evaluation of Customer Delight in Sport Consumption Experience
Daichi Oshimi
openalex +2 more sources

