Results 221 to 230 of about 56,186 (350)

User-centric innovation strategies for cultural creative products in China's rural tourism. [PDF]

PLoS One
Qi Y, Ni Q, Zhang J, Han J, Ren H.
europepmc   +1 more source

The Influence of Word of Mouth (WOM) and Customer Relationship Management (CRM) on Customer Loyalty at PT Garuda Sertifikasi Indonesia with Customer Delight as a Mediating Variable

Putu Anom Wisnu Wisnawa, Anak Agung Putu Agung, I Nengah Suardhika   +2 more
openalex   +2 more sources

Perception of Accessibility and Tourist Participation Behavior: Mediating Role of Customer Delight [PDF]

Weixia Chen, Siti Asma’ Mohd Rosdi
openalex   +1 more source

Do Emotions Influence Buying Frequency and Word‐of‐Mouth in Online Shopping? The Role of Shopping Well‐Being and a Loyal Decision‐Making Style

Psychology &Marketing, EarlyView.
ABSTRACT This study explores how positive and negative emotions influence online shopping‐related well‐being, purchase frequency, and word‐of‐mouth (WOM) behavior. Semi‐structured interviews and a consumer survey were used to identify emotions from online shopping experiences.
Sandra Miranda, Susana Santos, Helena Martins Gonçalves   +2 more
wiley   +1 more source

You Reap What You Sow: Customer Courtesy and Employees' Prosocial Service Behavior. [PDF]

Behav Sci (Basel)
Pan C, Choi HM.
europepmc   +1 more source

Seeing More Similar Others in Social Media: Using Legality Framing and Regulatory Focus to Alter Reactions to Alternative Medicinal Treatment Messages

Psychology &Marketing, EarlyView.
ABSTRACT This study investigates how regulatory focus and portrayals of alternative medicinal treatments as illegal versus legal affect consumers' responses to social media messages in the virtual presence of similar others. Across a pilot study and two experiments, the findings show that when an alternative medicinal treatment is portrayed as illegal,
Meng‐Hua Hsieh, Jeffrey R. Foreman, Ozge Yucel‐Aybat   +2 more
wiley   +1 more source

A study on the demand for high-level talent recruitment in tertiary public hospitals in Chongqing based on the Kano model. [PDF]

Front Public Health
Liu M, Wen S, Dai S, Deng Q, Li J.
europepmc   +1 more source

Casino customers in Asian versus western gaming jurisdictions:Implications for western casino operators [PDF]

, 2009
Kale, Sudhir H., Spence, Mark T.
core   +1 more source

Consumer‐Perceived Responsible Innovation: Scale Development and Its Influence on Adoption and Anticonsumption

Psychology &Marketing, EarlyView.
ABSTRACT Responsible innovation (RI) seeks to align innovation processes with societal values and ethical principles. Understanding how consumers perceive RI is crucial, as innovation failures often arise from mismatches between managerial intentions and consumer expectations.
Stefan Hoffmann, Christina Jobst, Kristina Nickel, Susanne C. Liebermann, Carsten Schultz   +4 more
wiley   +1 more source

An exploration of mediating mechanisms influencing willingness to pay for corporate social responsibility. [PDF]

Sci Rep
Ahmad S, Zhang Q, Ahmad Z, Ullah A.
europepmc   +1 more source