Results 31 to 40 of about 56,186 (350)
The role of effective communication and trustworthiness in determining guests’ loyalty [PDF]
, 2018 The file attached to this record is the author's final peer reviewed version. The Publisher's final version can be found by following the DOI link.This study investigates the role of trustworthiness and effective communication in the development of ...
Fazal-e-Hasan, Syed Muhammad +4 more
core +1 more source
Jurnal Manajemen Teori dan Terapan, 2012 This research was taken place at Shangri-La Hotel Surabaya, an international management hotel. The population of research were 600 respondents. The purpose of this research was to understand the effectiveness of Customer Delight Program and employees ...
Rocky Hermansyah, Eddy M. Sutanto
doaj +1 more source
, 2023 {"references": ["1.\tM. Mala & Dr. G. Vasanthi, \"Problems and Challenges of Indian Post in Financial Inclusion\", International Journal of Interdisciplinary Research in Arts and Humanities, Volume 1, Issue 1, Page Number 186-189, 2016. 2.\tA. Sabeena & Dr. N. A.
openaire +1 more source
Caraka Tani: Journal of Sustainable Agriculture, 2018 The organic rice that of the future rice to used the food safety for consumers. The organic rice to the trend popular. The aim of the research was to study the effect of kind of consumer and their interaction on available preferency customer of the ...
Indah Widowati
doaj +1 more source
Uncertain Supply Chain Management, 2022 The aim of this study is to investigate the effects of customer satisfaction and customer delight on customer loyalty through customer retention. Data were collected using a questionnaire developed based on the literature and administered to a sample of restaurant customers consisting of 376 customers. Using IBM SPSS and AMOS software for data analyses,
openaire +1 more source
Pengaruh Citra Pasar Jum'at Karanganyar Terhadap Words of Mouth (Wom) Melalui Customer Delight Sebagai Variabel Mediasi [PDF]
, 2014 The purpose of this research is to analyze (1) effect of Friday market image to customer delight, (2) effect of Friday market image influence on positive WOM, (3) effect of customer delight influence on positive WOM, (4) indirect effect of Friday ...
Ernawati, E. (Ernawati) +1 more
core
Agribusiness, EarlyView.ABSTRACT Social tensions and resource depletion pose significant challenges to the agri‐food sector, highlighting the need for coordinated strategies to ensure sustainability in supply chains. Despite its critical importance, the relationship between coordination mechanisms and sustainability performance remains underexplored.
Carlos Moreno‐Miranda, Liesbeth Dries
wiley +1 more source
PENGARUH CUSTOMER DELIGHT TERHADAP LOYALITAS PELANGGAN YANG DIMEDIASI OLEH BRAND TRUST PADA NASABAH PT. BANK SYARIAH MANDIRI DI BANDA ACEH [PDF]
, 2018 ABSTRAKPenelitian ini bertujuan untuk mengetahui Pengaruh Customer Delight terhadap Loyalitas Pelanggan dengan Brand Trust sebagai variabel mediasi. Sampel yang digunakan dalam penelitian ini adalah 175 responden yaitu nasabah PT.
NADA AFIFAH
core
Agribusiness, EarlyView.ABSTRACT The origin of a product, if associated with good quality, can contribute to building a positive collective reputation, leading to a potential price premium. However, it is conceivable that a producer markets a product by evoking symbols, images, words, and values typical of places other than where it was designed or produced, creating a ...
Annalisa Caloffi +2 more
wiley +1 more source
برامج علاقات الزبون وأثرها في إسعاد الزبون: دراسة تحليلية لأراء عينة من زبائن شركة زين للأتصالات
مجلة الغري للعلوم الاقتصادية والادارية, 2018 المستخلص تناولت هذه الدراسة برامجعلاقاتالزبونوأثرهافيإسعادالزبون ، وحاول هذا البحث تقديم اطار نظري لمتغيري البحث اعتمادا على ما قدمه المنظرين في هذا المجال، واطار عملي تحليلي لأراء عينة من زبائن (نقاط البيع المباشر) شركة زين العراق للاتصالات ...
حسين علي عبد الرسول +1 more
doaj +1 more source