Results 41 to 50 of about 56,186 (350)
The Transformation of Customer Satisfaction Become Customer Delight
Case Studies in Business and Management, 2017 Consumer satisfaction is considered a prerequisite for the emergence of positive behavior. It is not always the case. Several previous studies have suggested that it is not enough to simply provide satisfaction for customers because there is some low correlation between satisfaction and loyalty.
Christian Wiradendi Wolor, Hady Efendy
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Agribusiness, EarlyView.ABSTRACT This paper explores Swedish consumers' protein preferences by estimating the willingness‐to‐pay (WTP) for minced meat and plant‐based proteins in pasta sauce from an in‐store experiment (n = 206) and an online discrete choice experiment (n = 517). On average, the WTP was highest for minced meat.
Emilia Mattsson +3 more
wiley +1 more source
South African Journal of Economic and Management SciencesBackground: Understanding the role of customer satisfaction and/or delight and trust as central drivers of behavioural responses becomes increasingly important in a complex business environment.
Mornay Roberts-Lombard, Olumide Jaiyeoba
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Industry 4.0: The New Quality Management Paradigm in Era of Industrial Internet of Things
JOIV: International Journal on Informatics Visualization, 2023 Advanced technologies such as Big Data, the Internet of Things, artificial intelligence, robotics, cloud computing, and additive manufacturing are enablers of the industry 4.0 revolution and signify intense transformations in socio-economic systems. This
Benjamin Duraković, Maida Halilovic
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Customer Delight dan Loyalitas Pelanggan [PDF]
, 2008 Customer satisfaction is a minimal requirement in a modern marketing concept. Managers who have the quality commitment will always no only satisfaction and also create customer delight.
Sudarsi, S. (Sri)
core
Agribusiness, EarlyView.ABSTRACT This study investigates how consumer taste and brand equity perceptions shape the acceptance of plant‐based milk products. Using a blind/informed tasting experiment, we evaluated consumers' willingness to buy (WTB) and taste perception of a plant‐based milk alternative produced by a traditional dairy brand, compared with competing plant‐based ...
Federico Parmiggiani +6 more
wiley +1 more source
South African Journal of Economic and Management Sciences, 2012 Consumer markets have become increasingly competitive. Numerous measures to gauge and predict loyalty and commitment have been developed to assist management in this respect.
Nic Terblanche
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Betriebsformen des Naturkostfachhandels: Ihr Einfluss auf die Kundenzufriedenheit und Kundenbegeisterung [PDF]
, 2007 In this paper we discuss the factors determining customer satisfaction and customer delight in the organic food market.
Bolten, Jan, Spiller, Achim
core
Confessions of a Poverty Researcher: My Journey Through the Foothills of Scholarship
Australian Journal of Social Issues, EarlyView.ABSTRACT This paper describes the key events, experiences and ideas that influenced the author's career as a poverty researcher. He describes how his early disillusion with economics was replaced by a spark of interest in social issues and how his migration from the UK to Australia in the mid‐1970s provided the impetus to begin what became a lifetime ...
Peter Saunders
wiley +1 more source
“I am Delighted!”: The Effect of Perceived Customer Value on Repurchase and Advocacy Intention in B2B Express Delivery Services [PDF]
, 2021 Carlos Gabriel Correa +2 more
openalex +1 more source