Results 51 to 60 of about 56,186 (350)

UPAYA MENCIPTAKAN CUSTOMER DELIGHT MELALUI SERVICE EXCELLENCE HOTEL SANTIKA SILIGITA NUSA DUA BALI : Survey pada tamu sip member yang menginap di hotel santika siligita nusa dua bali [PDF]

open access: yes, 2014
Pertumbuhan pariwisata dunia yang terus mengalami peningkatan, berdampak pada pertumbuhan kunjungan wisatawan mancanegara (wisman) ke Indonesia dan berdampak pula pada pertumbuhan sector pariwisata di Indonesia khusus nya dalam industry perhotelan. Salah
Komalasari, Norma
core  

Disrupting Child Sexual Exploitation in New South Wales: A Mixed‐Method Survey Exploring Workforce Capacities

open access: yesAustralian Journal of Social Issues, EarlyView.
ABSTRACT Child sexual exploitation (CSE) is an insidious form of child sexual abuse (CSA) that impacts Australia's most vulnerable children and young people. Reports of CSE abuses experienced by children and young people living in out‐of‐home care (OOHC) have spurred urgent calls for improving responses to CSE in Australia.
Sarah Ciftci   +2 more
wiley   +1 more source

Enhancing Place Identity Through Food Customization and Customer Delight: Evidence from Healthy Food Restaurants

open access: yesQubahan Academic Journal
Nowadays, customization allows customers to become co-designers of a product by add- ing symbolic and emotional values to the product. Thus, customers' lives are shaped by the customiz- ing process and the decisions they must make.
Abdullah Abdulaziz Alhumud   +3 more
doaj   +1 more source

From paradise lost to paradise regained: A compassionate retuning of assessed seminars

open access: yesBritish Educational Research Journal, EarlyView.
Abstract Universities often aim to deliver a curriculum that is both research‐based and develops transferable skills in students, thereby enhancing their competitiveness in the job market. At the same time, evidence indicates that university students experience significant stress owing to the competitive nature of the assessments, an aspect that is ...
Sarah Stephen
wiley   +1 more source

Patient satisfaction - Mission impossible

open access: yesKerala Journal of Ophthalmology, 2017
Achieving patient satisfaction in a clinical setting is a perennially difficult yet much sought-after goal for every physician. There are many ways to realize this goal including reducing prices, offering new procedures, creating new amenities, and such.
Ashley Thomas Jacob
doaj   +1 more source

Experiencing the AI emergence in Indian retail – Early adopters approach [PDF]

open access: yesManagement Science Letters, 2018
The usage of Artificial Intelligence (AI) technique under retail industry will bring glorious outcome and flourishing benefits for both the retailers and the distinguished customers.
R. Seranmadevi, A. Senthil Kumar
doaj   +1 more source

Robotic dining delight: Unravelling the key factors driving customer satisfaction in service robot restaurants using PLS-SEM and ML

open access: yesCogent Business & Management, 2023
In the past few years there has been a remarkable surge in demand for robot service restaurants. However, as both the technology and the concept of such restaurants are relatively new, there is a limited understanding of how consumers would react to this
Vinod Sharma   +3 more
doaj   +1 more source

New Insights in the Quality-Satisfaction Link : Identifying Asymmetric and Dynamic Effects [PDF]

open access: yes, 2008
This study explores the relationship between service quality and customer satisfaction. Building on existing literature, the link is proposed to be asymmetric in nature.
Bauer, Hans H.   +3 more
core   +1 more source

Quality evaluation in logistic services [PDF]

open access: yes, 2000
The paper highlights some problems relevant to the quality measurements in logistic services. "Traditional" logistic indicators are compared with the service dimensions defined in the Parasuraman-Zeithaml-Berry model.
Franceschini, Fiorenzo, Rafele, Carlo
core   +2 more sources

The impact of urbanisation on social behaviour: a comprehensive review

open access: yesBiological Reviews, EarlyView.
ABSTRACT Urbanisation is a key driver of global environmental change and presents animals with novel stressors and challenges. It can fundamentally influence social behaviour and has the potential to reshape within‐ and between‐species social interactions. Given the role of social behaviour in reproductive fitness and survival, understanding how social
Avery L. Maune   +2 more
wiley   +1 more source

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