Results 51 to 60 of about 1,373,815 (267)

Analysis of Gap Measurement of Various Dimensions of SERVAQUAL Model in context to Indian Banks

open access: yesProduction Engineering Archives, 2019
To improve the reputation and customer loyalty, a benchmarking analysis is being carried out, which influences the perception of the service quality for banks.
Dogney Jaydeep   +2 more
doaj   +1 more source

Measuring The Service Quality In Airline Companies

open access: yesJournal of Transportation and Logistics, 2016
In today’s life, it is a very natural process to travel anywhere in countries which is people living or a point all over the world. To reach place that is planned for holiday or work travel, is a usually desired by everyone as soon as possible.
Birgül Küçük Çırpın, Didem Kurt
doaj   +1 more source

Service quality in the fast-food franchise industry in Gauteng [PDF]

open access: yesThe Retail and Marketing Review, 2022
The problem presented in the study was the observation that the service quality offered by all franchises did not align with customers’ expectations and experiences, which has a negative impact on the sustainability and competitiveness of fast-food ...
Chané Naudé   +2 more
doaj  

Reading Customers Needs and Expectations with Analytics [PDF]

open access: yes, 2011
Customers are the greatest asset for every bank. Do we know them in whole? Are we ready to fulfill their needs and expectations? Use of analytics is one of the keys in order to make better our relation with customers. In advance, analytics can bring gains both for customers and banks.
openaire   +2 more sources

FAM134B Restricts African Swine Fever Virus Capsid Assembly via Reticulophagy and Its Antiviral Activity is Antagonized by the Viral Virulence‐Associated Factor pMGF300‐2R

open access: yesAdvanced Science, EarlyView.
ABSTRACT African swine fever (ASF), caused by African swine fever virus (ASFV), is a devastating viral disease in domestic pigs and wild boar. ASFV is a large DNA virus whose capsid assembly takes place within perinuclear viral factories (VFs). Accumulating evidence has demonstrated that reticulophagy confers antiviral activity against multiple RNA ...
Rui Luo   +9 more
wiley   +1 more source

Analisis Pengaruh Kualitas Pelayanan Badan Pertanahan Nasional (BPN) terhadap Kepuasan Masyarakat di Daerah Istimewa Yogyakarta

open access: yesJurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, 2014
In the business world the life of customer satisfaction is an absolute must be the goal to achieve success. Due to the satisfaction of the consumer or customer achieved will bring many benefits to producers or lembaga.Salah one thing that consumers in ...
Eny Sulistyowati
doaj   +1 more source

The behavioural consequences of perceived service quality: a study of the Indian telecommunication industry

open access: yesBusiness: Theory and Practice, 2020
The telecom industry in India has witnessed substantial growth over the last decade. Rapid growth of telecommunications is opening up the doors for many telecom players from Europe, Asia and other parts of the world, resulting in increased competition ...
Deepika Jhamb   +2 more
doaj   +1 more source

Transfer RNA‐Derived Small RNA‐5’tiRNAGln Drives HNRNPC Phase Separation to Promote Breast Cancer Bone Metastasis by Regulating IGF1R

open access: yesAdvanced Science, EarlyView.
This study reveals that 5'tiRNA‐Gln interacts with hnRNPC to promote IGF1R liquid‐liquid phase separation, which drives ERK1/2 signaling activation, EMT, and breast cancer bone metastasis. These findings highlight a novel mechanism of breast cancer bone metastasis and potential therapeutic target in metastatic breast cancer.
Bingnan Wang   +9 more
wiley   +1 more source

Assessment of service quality of wholesale construction and finishing materials sales companies: case of Lithuania

open access: yesBusiness: Theory and Practice
Customer service is one of the main factors influencing the success of a company’s operations, as it directly determines customer satisfaction, loyalty and the company’s image.
Monika Linkevič   +1 more
doaj   +1 more source

The Relationship Between Service Quality and Customer Satisfaction in the Telecommunication Industry: Evidence From Nigeria [PDF]

open access: yes
This study investigates the relationship between service quality and customer satisfaction in the telecommunication industry with a focus on Mobile Telecommunication Network (MTN) Nigeria. A total of 230 respondents participated in the study.
Olu Ojo
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