Results 101 to 110 of about 7,437,808 (294)

Unveiling digital transformation: Investigating technology adoption in Vietnam's food delivery industry for enhanced customer experience. [PDF]

Heliyon, 2023
Hoang H, Le Tan T.
europepmc   +1 more source

Customer experience as strategic differentiator in retail banking [PDF]

, 2009
The challenge that retail banks face is to find a sustainable strategic differentiator that will give the organization a competitive advantage. This paper investigates the possibility of customer experience as strategic differentiator through a ...
Drotskie, Adri
core  

Participation for mental health service development in China: Conditions, challenges, facilitators, and outcomes

American Journal of Community Psychology, EarlyView.
Abstract This study analyzes a participatory project to develop peer support services for people with serious mental illnesses (SMIs) in China. Drawing on interviews with psychiatrists, social workers, service users, and a family caregiver, it examines the conditions, challenges, facilitators, and outcomes of participation in a paternalistic context ...
Zhiying Ma, Yu Fan, Xiyuan Chen, Lindsay Sheehan, Sang Qin, Aoxuan Cao, Liang Zhou   +6 more
wiley   +1 more source

Giving and receiving help in three contexts as predictors of alcohol outcomes in a longitudinal study of sober living house residents

American Journal of Community Psychology, EarlyView.
Abstract Although peer support is central to the social model approach emphasized in sober living houses (SLHs), no longitudinal studies have examined helping among SLH residents. This longitudinal study examined benefits of helping in three contexts among SLH residents. Data were from 205 participants entering 28 SLHs across 2021–2023. Interviews were
Sarah E. Zemore, Elizabeth Mahoney, Meenakshi S. Subbaraman, Amy A. Mericle, Douglas L. Polcin   +4 more
wiley   +1 more source

"Like it was just everyday business": A qualitative study of pharmacy-based naloxone and syringe customer experience. [PDF]

J Am Pharm Assoc (2003), 2023
Gray M, Shin SS, Silcox J, Flores D, Bolivar D, Irwin AN, Floyd AS, Bratberg J, Boggis JS, Hartung DM, Green TC.   +10 more
europepmc   +1 more source

Integrating customer relationship management strategies in (B2C) e-commerce environments

, 2003
Creating value and generating a total customer experience(TCE ) is important for E -Commerce in order to attract customers. However, with increasing competition in the marketplace, it is becoming increasingly difficult to retain customers.
Dawson, Liisa, Millard, Nicola, Minocha, Shailey   +2 more
core  

A community‐driven approach to address substance use and create a Great Plains American Indian addiction and recovery research agenda

American Journal of Community Psychology, EarlyView.
Abstract Substance use, specifically opioid and methamphetamine use, is of increasing concern among American Indian (AI) populations in the Great Plains. This community‐driven participatory study investigated the impacts of substance use and community‐defined needs in treating addiction.
Brynn Luger, Anna Kihlström, Brinda Sivaramakrishnan, Allison Kelliher, Frankie Kropp, Carmen Rosa, T. John Winhusen, Donald Warne, the CTN0129 participating Tribal communities   +8 more
wiley   +1 more source

Mobile eye tracking applied as a tool for customer experience research in a crowded train station. [PDF]

J Eye Mov Res, 2023
Schneider A, Vollenwyder B, Krueger E, Mühlethaler C, Miller DB, Thurau J, Elfering A.   +6 more
europepmc   +1 more source

Customer experience [PDF]

Journal of Brand Management, 2007
openaire   +1 more source

How Fragrant are perfumes? A Micro Perspective from Middle East [PDF]

Satisfaction is a consumer post-purchase evaluation of the overall service experience. As an important determinant of customer loyalty and retention, firms exhibit most care to maintain customer satisfaction intact, unless it cannot be up-scaled.
Babu, Febina, Hameed, Hana, Pillai, Rajasekharan, Rajan, Remya, Vijay, Shiji   +4 more
core   +1 more source