Results 181 to 190 of about 911,249 (301)
Digital Customer Experience [PDF]
Christoph Lattemann +1 more
openaire +1 more source
The absent presence of disability in British higher education
Abstract Rates of disability disclosure are steadily increasing in British higher education (HE), with 18% of the student population having a known disability in 2023/24. It might be assumed that progress is being made with increased representation, rights and support for disabled students.
G. Koutsouris +5 more
wiley +1 more source
Abstract Higher education in the United Kingdom has dramatically expanded in recent decades, along with questions about its effectiveness in preparing graduates for the labour market. With rising tuition fees and increasing competition for graduate jobs, many students opt to study ‘professional’ subjects—fields closely tied to specific professions ...
Sarah Pemberton
wiley +1 more source
Fostering collaborative research for customer experience - Connecting academic and practitioner worlds. [PDF]
Burton J, Gruber T, Gustafsson A.
europepmc +1 more source
Abstract As the UK higher education sector becomes increasingly market‐driven and focused on preparing students for the graduate labour market, universities must define and contextualise employability and their role in supporting students beyond academia.
Michael Maher +3 more
wiley +1 more source
The effects of chatbot characteristics and customer experience on satisfaction and continuance intention toward banking chatbots: Data from Vietnam. [PDF]
Le XC, Nguyen TH.
europepmc +1 more source
From paradise lost to paradise regained: A compassionate retuning of assessed seminars
Abstract Universities often aim to deliver a curriculum that is both research‐based and develops transferable skills in students, thereby enhancing their competitiveness in the job market. At the same time, evidence indicates that university students experience significant stress owing to the competitive nature of the assessments, an aspect that is ...
Sarah Stephen
wiley +1 more source
Between public service and market: Portraying the bifront university in a platformized world
Abstract This paper contributes to the international debate on the changes affecting recruitment and orientation processes toward higher education. Based on qualitative research involving 19 Italian public universities, the study analyses the transformations in communication, recruitment and orientation activities within platformization and increasing ...
Marco Pitzalis +2 more
wiley +1 more source

