Results 121 to 130 of about 39,622 (214)

A scalable hybrid framework for boosting customer experience and operational efficiency in e-commerce. [PDF]

Sci Rep
Liu H, Ismail FR, Zhang W, Zou P, Hussain T, Sharma YK, Lilhore UK, Simaiya S, Tekeste LG.   +8 more
europepmc   +1 more source

Building an intelligent brain platform for small and medium-sized enterprises using ChatGLM and Multi-Agent Systems. [PDF]

PLoS One
Yuan D.
europepmc   +1 more source

The effect of pharmaceutical supply chain management practice on operational performance: the case of the central clusters and central Ethiopian pharmaceutical supply service. [PDF]

J Pharm Health Care Sci
Boche B, Dinsa T, Bayleyegn ZW, Bekele A.   +3 more
europepmc   +1 more source

The Effect of Customer Experience and Omnichannel Integration on Customer Loyalty through Customer Engagement and Customer Satisfaction as Mediation

This study aims to measure the impact of customer experience and channel integration on customer loyalty, with customer engagement and satisfaction as mediation variabel in omnichannel context on customers who buy fashion products through websites.
Dewantara, Hendra, Laulita, Nasar Buntu
core  

An examination of the impact of carbon emissions trading on corporate green technology innovation from the perspective of supply chain integration. [PDF]

Sci Rep
Chen W, Yu G, Zhao B, Zhang J.
europepmc   +1 more source

Explainable AI-driven customer churn prediction: a multi-model ensemble approach with SHAP-based feature analysis. [PDF]

Front Artif Intell
El Attar A, El-Hajj M.
europepmc   +1 more source

An industrial integration framework based on QFD for selecting the optimal electrical poles. [PDF]

Sci Rep
Awad YA, El-Fiky AM, Hegazy H, Galal M, Yousef IA, Ebid AM, Khalaf MA.   +6 more
europepmc   +1 more source

Perspectives on the management of customer/supplier relationships in a business-to-business, capital goods environment.

Set in the Greek subsidiary of a multinational company whose products are capital goods and consumables sold through business-to-business channels, this work addresses a noticeable fall in sales over recent years from the perspective of a practitioner ...
Sudnik, Mieczyslaw Paul
core  

Building user trust in AI chatbots for customer service through human-like cues and perceived reliability. [PDF]

Sci Rep
Wang S, Fatima N, Shahbaz M, Asif M.
europepmc   +1 more source

Managing the Risk of Customer Integration

The necessity and the advantages of integrating customers into the innovation process are widely recognized. There are, however, inherent risks to customer integration that can be reduced by comprehensive risk management methods.
Enkel, Ellen, Kausch, Christoph, Gassmann, Oliver   +2 more
core