SUPPLY CHAIN INTEGRATION AND HEALTH FIRMS OPERATIONAL PERFORMANCE- IMPLICATIONS FOR UNDERDEVELOPMENT COUNTRIES [PDF]
International Journal of Industrial Engineering and Production Research, 2021 Based on RBV Theory The study investigated the effect of Supply Chain integration (SCI) on medical sector Operational Performance (OP). the data were collected from 307 managers out of 330 managers, by questionnaire, which adopted from previous studies ...
Abdelsalam Hamid
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Negative side effects of customer integration [PDF]
International Journal of Technology Management, 2010 Customer integration has many recognised advantages, but also entails negative side effects that may impair the success of innovative activities. These negative side effects have not yet been sufficiently investigated. Whereas some may occur within the entire early innovation phase, others are likely to affect only few sub-phases.
Gassmann, Oliver +2 more
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A review of the empirical literature on Pay-What-You-Want price setting
Management şi Marketing, 2016 In a Pay What You Want (PWYW) setting companies empower their customers to fix the prices buyers voluntarily pay for a delivered product or service. The seller agrees to any price (including zero) customers are paying.
Gerpott Torsten J.
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Unveiling the nexus between customer social participation, mutually beneficial interactions, and resource integration within Indonesian brand communities [PDF]
Innovative MarketingAlthough there is general consensus that social media can enhance collaboration among contributors, the debate continues regarding the optimal approach for integrating consumer resources into brand communities on these platforms.
Muhammad Dharma Tuah Putra Nasution +3 more
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The impact of supply chain quality integration on green supply chain management and environmental performance [PDF]
, 2019 This study develops a model to investigate the relationships between supply chain quality integration (SCQI) (supplier quality integration and customer quality integration), green supply chain management (GSCM) (green purchasing and customer green ...
Huo, Baofeng, Yu, Yubing, Zhang, Min
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Integration of AI in CRM: Challenges and guidelines
Journal of Open Innovation: Technology, Market and Complexity, 2023 The integration of artificial intelligence (AI) in customer relationship management (CRM) holds great potential for enhancing organizational effectiveness.
Cristina Ledro +2 more
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The impact of post-merger integration on the customer-supplier relationship [PDF]
, 2014 While the impact of mergers and acquisitions (M&A) on internal stakeholders has generated considerable empirical study, comparatively little academic attention has been paid as to how external stakeholders such as customers are affected by, and respond ...
Kato, Junichi, Schoenberg, Richard
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THE IMPACT OF INFORMATION INTEGRATION IN THE SUPPLY CHAIN ON FINANCIAL PERFORMANCE
Manajemen dan Bisnis, 2012 Companies in Indonesia are still struggling to improve their intra- and inter-firm integration, and are still in the early stages of such integration.
Firdaus Alamsjah +2 more
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Jurnal Manajemen Dan Kewirausahaan, 2022 Multi-channel integration is a prerequisite for omni-channel retail success. Implementation of good multi-channel integration increases satisfaction and has an impact on long term relationships with customers, one of which is customer loyalty.
Dessy Yunita +5 more
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User characteristics for customer involvement in innovation processes : deconstructing the Lead User-concept [PDF]
, 2011 Despite the growing evidence of the beneficial nature of customer and user involvement in new product or service development, research into user types and customer characteristics for innovation is still scarce.
De Marez, Lieven +2 more
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