Results 171 to 180 of about 364,814 (297)

The Role of Artificial Intelligence in Forming Favorable Customer Attitudes on E-Commerce Websites

Angga Febrian, Indah Purnomowati, Agus Mahardiyanto, Lia Febria Lina   +3 more
openalex   +2 more sources

Harnessing Generative AI for Sustainable Supply Chains: Lean, Circular and Green Perspectives

Business Strategy and the Environment, EarlyView.
ABSTRACT Generative artificial intelligence is playing a significant role in the transformation of digital ecosystems by reinventing the processes of content generation, process automation, product innovation and customer experience. At the same time that these technologies are becoming more integrated into routine operations, the focus has shifted to ...
Ashutosh Singh, Rsha Alghafes, Judit Petra Koltai, Sushant Kumar Vishnoi   +3 more
wiley   +1 more source

Artificial intelligence applications in health insurances: a scoping review. [PDF]

Cost Eff Resour Alloc
Ramezani-A M, Bakhtiari A, Mobinizadeh M, Daroudi R, Rabiee HR, Olyaeemanesh A, Fazaeli AA, Mostafavi H, Ramezani-B M, Sazgarnejad S, Bordbar S, Takian A.   +11 more
europepmc   +1 more source

Exploring the Role of Artificial Intelligence (AI) in Designing and Optimizing Personalization Strategies to Enhance Customer Experience in the Tourism Industry

Ischak Suryo Nugroho, Dwi Priyanto, Yulian Purnama   +2 more
openalex   +2 more sources

Communication of Business‐Nonprofit Collaborations and Environmental Legitimacy: Exploratory Insights From Italian Firms

Business Strategy and the Environment, EarlyView.
ABSTRACT Collaborations with nonprofits can enhance firms' legitimacy, yet the relationship between their communication and corporate environmental legitimacy remains poorly understood. Furthermore, research lacks an analysis of the communication of business‐nonprofit collaborations through multiple actors' perspectives.
Andrea Rizzuni, Daniel Lundgaard, Maria Alejandra Torres‐Cuello, Steen Vallentin   +3 more
wiley   +1 more source

Intelligent emotion sensing using BERT BiLSTM and generative AI for proactive customer care. [PDF]

Sci Rep
G SK, Sathish A.
europepmc   +1 more source

The Service Robot Customer Experience (SR-CX): A Matter of AI Intelligences and Customer Service Goals

Bart Larivière, Katrien Verleye, Arne De Keyser, Klaas Koerten, Alexander Lennart Schmidt   +4 more
openalex   +2 more sources

Generative AI, ESG Sensemaking, and Environmental Performance: an OIPT Perspective

Business Strategy and the Environment, EarlyView.
ABSTRACT Despite growing enthusiasm for generative artificial intelligence (GenAI) in sustainability management, it remains unclear how such technologies translate vast ESG information into meaningful environmental outcomes. This study addresses this gap by investigating how ESG sensemaking capability mediates the relationship between GenAI integration
Surajit Bag, Gautam Srivastava, Susmi Routray, Andrea Chiarini   +3 more
wiley   +1 more source

The role of AI-enhanced fast delivery services in strengthening customer retention and loyalty in competitive markets. [PDF]

Front Artif Intell
Kasoju A, Vishwakarma T, Kasoju A.
europepmc   +1 more source

Advancements in artificial intelligence for omnichannel marketing and customer service: Enhancing predictive analytics, automation, and operational efficiency

Uchechukwu Christopher Anozie, Obinna Barnabas Onyenahazi, Prince Chukwuemeka Ekeocha, Adeleke Damilola Adekola, Chifum Ann Ukadike, Omodunni Adejoke Oloko   +5 more
openalex   +1 more source