Applying EASTL ethical constructs in AI-driven CRM: the mediating role of sustainable customer trust in enhancing customer retention in private sector banks. [PDF]
Geetha A, Venkatragavan V.
europepmc +1 more source
The Fast, the Steady and the Tenacious: Funding Pathways for Circular Start‐Ups
ABSTRACT Circular start‐ups (CSUs) are critical for unlocking the circular economy, yet they face persistent barriers in accessing finance. Despite growing interest from policymakers and financing institutions, little empirical evidence explains how these ventures pursue and secure funding.
Pilar Mejía‐Vélez +4 more
wiley +1 more source
Relational intelligence in AI chatbots: Examining the trust-engagement-emotion-social presence model using PLS-SEM and fsQCA. [PDF]
Wang Y, Safeer AA, Zhou Y.
europepmc +1 more source
ABSTRACT Building on dynamic capabilities theory, this paper develops a conceptual model explaining how organizations pursue eco‐innovation. Drawing on in‐depth interviews with sustainability and innovation managers across diverse industries, the study provides rich empirical insights into the drivers of eco‐innovation.
Maria Cristina Zaccone, Matteo Pedrini
wiley +1 more source
AI-driven marketing tactics and consumer behavior: a bibliometric review and systematic literature review. [PDF]
Ahuja S, Dutt A, Sahni N, Kaur J.
europepmc +1 more source
IMPROVING THE CUSTOMER INTELLIGENCE WITH CUSTOMER ENTERPRISE CUSTOMER MODEL
openaire +1 more source
ABSTRACT This study examines how international growth orientation and organizational learning capability jointly influence frugal innovation and organizational performance. Survey data were collected from 342 manufacturing firms in Santa Catarina (Southern Brazil) and analyzed using partial least squares structural equation modeling and multigroup ...
Júlia Quintino Sant'Ana +3 more
wiley +1 more source
Feasibility of AI and Human Standardized Patients to Enhance Customer Discovery Communication Skills in Medical Students: Preliminary Evaluation of an Observational Cohort Study. [PDF]
Hafer N, Chitre M, Fischer M, LeMoine J.
europepmc +1 more source
Dynamic Spillovers Between FinTech, Blockchain, and Green Finance: A Quantile Connectedness Approach
ABSTRACT This paper explores how financial innovation and environmental sustainability intersect by analyzing spillovers between FinTech, blockchain energy use, and green finance. Using a Quantile Vector Autoregression (QVAR) framework, we examine weekly data from 2018 to 2024 across 11 digital, environmental, and macro‐financial indices.
Mehmet Sahiner, Sisi Sung, James Devlin
wiley +1 more source
Servitization capabilities and network-level performance in manufacturing: evidence from the plant engineering industry. [PDF]
Ruff M, Woschank M.
europepmc +1 more source

