Results 181 to 190 of about 50,439 (315)

Does Corporate Social Responsibility Influence Customer Loyalty? Insights from the Hotel Industry. [PDF]

F1000Res
Kumar Singh A, Bharti S, Kumar Poddar A, Paatlan S, Dashora AK, Poddar S, Dahiya M, Singh AK.   +7 more
europepmc   +1 more source

How about integration: the impact of online activities on store satisfaction and loyalty

Although there has been widespread support for the concept of integrating the Internet with other channels, relatively little empirical research has been conducted in this area.
Teerling, Marije L.
core  

A logistic regression approach to estimating customer profit loss due to lapses in insurance [PDF]

This article focuses on business risk management in the insurance industry. A methodology for estimating the profit loss caused by each customer in the portfolio due to policy cancellation is proposed.
Montserrat Guillén, Ana María Pérez-Marín   +1 more
core  

Beyond Greenwashing: Impact of Circular Economy Practices on Green Collaborative Practices and Sustainable Supply Chain Integration Through Green Value Co‐Creation

Business Strategy and the Environment, EarlyView.
ABSTRACT This study examines the influence of circular economy practices, as a manifestation of corporate social responsibility, on green value co‐creation and its subsequent effects on green collaborative practices and sustainable supply chain integration between providers and customers.
Adriana Santos, Arnaldo Coelho, Maria Elisabete Duarte Neves   +2 more
wiley   +1 more source

Assessing artificial intelligence's impact on e-customer loyalty in the Saudi Arabian market. [PDF]

Front Artif Intell
Beyari H.
europepmc   +1 more source

Do Loyalty Programs Really Enhance Behavioral Loyalty? An Empirical Analysis Accounting for Self-Selecting Members

One of the pressing issues in marketing is whether loyalty programs really enhance behavioral loyalty. Loyalty program members may have a much higher share-of-wallet at the firm with the loyalty program than non-members have, but this does not ...
Heerde, H.J. van, Leenheer, J., Smidts, A., Bijmolt, T.H.A.   +3 more
core  

A study of the professional shopping website among the customer satisfaction and customer loyalty – brand awareness and switching cost as moderator variables

, 2011
[[abstract]]According to MIC data, in 2009 Taiwan's online shopping market size of about NT$ 311.6 billion, representing a growth of 30.4% in 2008, is a fast growing market.
Jhong-Yu Syu
core  

The Impact of Sustainability Orientation and Sustainability Challenges in SME Responses to Institutional Support

Business Strategy and the Environment, EarlyView.
ABSTRACT SMEs receive increasing institutional support to embed sustainability, yet they vary widely in their ability to translate such support into practice. This study addresses this gap by examining the internal cognitive and strategic mechanism (sustainability orientation) through which managers interpret institutional support and the contextual ...
Michael Zisuh Ngoasong, Aqueel Imtiaz Wahga, Sam Zisuh Njinyah, Yen‐Jung Tseng   +3 more
wiley   +1 more source

Predicting customer loyalty in omnichannel retailing using purchase behavior, socio-cultural factors, and learning techniques. [PDF]

PLoS One
Roosta S, Sadjadi SJ, Makui A.
europepmc   +1 more source