Results 171 to 180 of about 296,282 (309)
ABSTRACT Environmental protection has emerged as a global priority in the contemporary context. As pivotal actors in the transition towards sustainable development, companies play a crucial role through the adoption of environmental innovations. This study investigates how organisational characteristics—specifically geographical location, business ...
Carlos de las Heras‐Rosas +3 more
wiley +1 more source
The trust-NPS correlation: The role of trust in promoting customer loyalty in Swiss financial institutions. [PDF]
Yarza Navarro-Schär VG +3 more
europepmc +1 more source
The Impact of Environmental and Social Responsibility on Customer Loyalty: A Multigroup Analysis among Generations X and Y. [PDF]
Moisescu OI, Gică OA.
europepmc +1 more source
ABSTRACT This study examines the role of managerial ability in driving environmental performance and overall environmental, social, and governance (ESG) ratings in the context of the European Union sustainability reporting regulations. Using a sample of 7242 firm‐year observations over the period 2015–2023, our results indicate a structural change in ...
Mihaela Ionașcu +2 more
wiley +1 more source
Does Corporate Social Responsibility Influence Customer Loyalty? Insights from the Hotel Industry. [PDF]
Kumar Singh A +7 more
europepmc +1 more source
ABSTRACT This study examines the impact of independent female directors (IFDs) on green innovation (GI) among Chinese‐listed firms from 2008 to 2023. Additionally, we investigate the moderating effects of ownership structure and market competition on the relationship between IFD and GI.
Muhammad Usman +4 more
wiley +1 more source
Assessing artificial intelligence's impact on e-customer loyalty in the Saudi Arabian market. [PDF]
Beyari H.
europepmc +1 more source
ABSTRACT This study explores how sustainability is perceived and prioritized by consumers within full‐service restaurants and rural agritourism settings in Italy, examining the socio‐cultural and economic role of the HoReCa sector in promoting sustainable practices and analyzing gender and generational differences in consumer behavior.
Roberta Minazzi +3 more
wiley +1 more source
Predicting customer loyalty in omnichannel retailing using purchase behavior, socio-cultural factors, and learning techniques. [PDF]
Roosta S, Sadjadi SJ, Makui A.
europepmc +1 more source

