Results 41 to 50 of about 21,503 (308)

Customer Orientation in Highly Relational Services [PDF]

, 2019
Purpose – The purpose of this article is to investigate the antecedents, importance, and consequences of the customer orientation of service employees (COSE) in highly relational services (HRS).
Morales, J, Ruiz-Alba, J.
core   +1 more source

The Social Dynamics of Customer Orientation, Service Quality, and Repurchase Intention in Automotive Dealerships: A PLS-SEM Analysis [PDF]

Journal of Applied Structural Equation Modeling
Using a social exchange theory perspective, this study examines the impact of customer orientation on the social dimensions of service quality (assurance, responsiveness, and empathy).
Supa Malakar, Felicito Jabutay, Sasithorn Suwandee, Tan Limpachote   +3 more
doaj   +1 more source

A Model of Mixed Strategic Orientations Based on Environment in Achieving a Tough Performance of MSMEs

Ijtimā'iyya, 2020
This study aims to design a model in achieving superior performance of MSMEs. The mixed strategic orientations of demography, economy and cultural values are used to design this model. The mixed strategic orientations consist of customer, competitor and
Darmanto Darmanto, Sri Wardaya, Lilis Sulistyani, Basuki Sri Rahayu   +3 more
doaj   +1 more source

Identifying Customer Expectations is Key to Evidence Based Service Delivery [PDF]

, 2010
As librarians and information professionals we share a common rationale: to deliver enhanced services for our customers. The importance of this is self-evident - if we don’t have customers we don't have a job. We therefore put our services at peril if we
McKnight, S, Andrew Booth, McKnight, Susan, Booth, Andrew, Booth, A, Susan McKnight   +5 more
core   +1 more source

Market Orientation, Customer Selectivity and Firm Performance [PDF]

, 2008
Market orientation is a well-known construct in the marketing literature. One reason for the extensive research on market orientation is that it is seen as the operationalization of the marketing concept itself.
Khan, Aamir
core  

Zinc Exposure Causes Disulfidptosis to Induce Miscarriage by Up‐Regulating GATA1/METTL1/SLC7A11 Axis

Advanced Science, EarlyView.
Zn exposure up‐regulates GATA1, promoting GATA1‐mediated METTL1 and SLC7A11 transcription. It also enhances METTL1‐mediated m7G modification on SLC7A11 mRNA, increasing SLC7A11 mRNA stability. Ultimately, Zn exposure up‐regulates SLC7A11 at both transcriptional and post‐transcriptional levels, causing disulfidptosis. Knockdown of murine Slc7a11, Gata1,
Wenxin Huang, Yi Sun, Yanxin Wang, Haijun Yan, Xiaoping Yue, Weidong Wu, Xueyu Chen, Jinfang Zhang, Yanbing Lin, Qiong Lei, Nan Ji, Shuaishuai Xing, Liqin Zeng, Qingzheng Kang, Depeng Zhao, Geng Guo, Huidong Zhang   +16 more
wiley   +1 more source

Inhibition and Formation of Amyloid Fibrils in the Bulk and at the Interface of Biomolecular Condensates

Angewandte Chemie, EarlyView.
In this review, we discuss how biomolecular condensates can inhibit amyloid aggregation in their interior, while still facilitating fibril formation at the interface between the dense and dilute phases, where molecular and mesoscale properties are likely optimal to promote protein aggregation.
Marcell Papp, Chiara Morelli, Sarah Khawaja, Paolo Arosio   +3 more
wiley   +2 more sources

Intramolecular Interactions between Folded and Disordered Regions Shape Ubiquilin Structure and Function

Advanced Science, EarlyView.
Ubiquilin (UBQLN), like many other human proteins, contains both well‐folded and disordered regions. Here, we show that intramolecular interactions between disordered regions and folded domains modulate between open and closed topologies of UBQLN proteins, altering their structure and function.
Jessica K. Niblo, Nirbhik Acharya, Maxwell B. Watkins, Carlos A. Castañeda, Shahar Sukenik   +4 more
wiley   +1 more source

The impact of customer orientation, competitive orientation, and inter-functional coordination on the organizational ambidexterity and performance of Saudi Arabian hotel chains

Tourism and Hospitality Management
Purpose – This study aims to investigate the relationships between customer orientation, competitive orientation, inter-functional coordination, organizational ambidexterity, and business performance, also exploring the mediating role of organizational ...
Yousef Ibrahim Y. SHUGDAR, Rosmini OMAR, Suzilawati KAMARUDIN   +2 more
doaj   +1 more source

Vader Lexicon and Support Vector Machine Algorithm to Detect Customer Sentiment Orientation

Journal of Information Systems Engineering and Business Intelligence, 2023
Background: The concept of customer orientation, which is based on a set of fundamental beliefs that prioritize the interests of the customer, requires companies to detect these interests in order to maintain a high level of quality in their products or ...
Vivine Nurcahyawati, Zuriani Mustaffa
doaj   +1 more source