Results 81 to 90 of about 9,375 (261)
Personal Level Customer Orientation in Russian Direct Selling Market
Tržište, 2014 In the modern world the importance of customer orientation cannot be underestimated. It hugely impacts the overall business performance, as well as separate areas of business-customer interaction.
Alexander Rozhkov
doaj
Business Strategy and the Environment, EarlyView.ABSTRACT The ongoing deterioration of environmental quality and depletion of natural resources call for urgent corporate action towards sustainability. This study examines how corporate ethics influence eco‐innovation outcomes among small‐ and medium‐sized enterprises (SMEs) in the Spanish electronic components industry, considering the mediating roles
José Luis Ferreras‐Méndez +1 more
wiley +1 more source
Patient safety friendly hospital standards and customer orientation among Iranian nurses during the COVID-19 pandemic. [PDF]
BMJ Open Qual, 2022 Farahani M +5 more
europepmc +1 more source
CONSEQUENCES OF EMPLOYEE’S CUSTOMER ORIENTATION IN PUBLIC SERVICES [PDF]
Management & Marketing, 2015 The goal of this paper is to explore the consequences of employee’s customer orientation in public services organizations. We will start with a literature review of the theory of customer orientation measurement and the consequences of this ...
Andrada IACOB
doaj
Business Strategy and the Environment, EarlyView.ABSTRACT Firms pursue the circular economy (CE) by using projects as organisational forms. However, the transformative role of project organising (PO) in developing circular firm capabilities (FC) remains underexplored. In this study, we examine the effects of PO on the development of critical circular FC in CE‐based firms. We draw on primary data from
Ambisisi Ambituuni +5 more
wiley +1 more source
The Psychology of Coronavirus Behavioral Health Mindset, Vaccination Receptivity, Customer Orientation and Community Public Service. [PDF]
Front Psychol, 2022 Cunningham MR +7 more
europepmc +1 more source
مجلة الغري للعلوم الاقتصادية والاداريةThis study explores the dimensions of market orientation and their impact on strategic success in the tourism segment. A descriptive-analytical approach was employed, with random sampling adopted due to accessibility challenges instead of surveying the
Mustafa Farzenda Faris +2 more
doaj +1 more source
Takeover Vulnerability and the Discipline of ESG Overinvestment
Business Strategy and the Environment, EarlyView.ABSTRACT While takeovers serve a disciplinary role by replacing inefficient managers, the threat of takeovers may compel firms to divert attention from Environmental, Social and Governance (ESG) efforts as a strategic response to external pressure, especially when such firms are already overinvesting in ESG.
Abongeh Tunyi +2 more
wiley +1 more source
Impact of perception of COVID-19 on NPI, job satisfaction, and customer orientation: Highlighting three types of NPIs for the airline industry. [PDF]
J Air Transp Manag, 2022 Lee CK +4 more
europepmc +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT This paper examines how sustainable human resource management (SHRM) influences employee engagement and performance through distinct cognitive and relational mechanisms. While previous research has demonstrated positive associations between SHRM and employee outcomes, the processes through which these effects occur remain insufficiently ...
Daniel Roque Gomes +4 more
wiley +1 more source