Results 71 to 80 of about 344,808 (306)
The research objectives were to prove and to analyze the effect of market orientation on service quality, customer satisfaction and loyalty. The research sample consisted of 144 customers.
FX Agus Subroto
doaj
The influence of market orientation on innovation strategies [PDF]
Purpose – The purpose of this paper is to examine the effects of market orientation on exploratory and exploitative innovation, and the moderating effects of family ownership on these relationships.
Atherton, Andrew +2 more
core +3 more sources
Abstract Context‐centric proactive information delivery (PID) is a relatively underexplored domain within recommender systems (RS) aimed at enhancing Knowledge Workers' productivity by proactively providing relevant information during digital tasks.
Mahta Bakhshizadeh +4 more
wiley +1 more source
PENGARUH PEMASARAN RELASIONAL PELANGGAN TERHADAP KINERJA PENJUALAN OUTLET TEH DANDANG BIRU (Studi Kasus pada PT. Kartini The Nasional Depo Sragen) [PDF]
The objective of this study isto examine the effect of marketing communication, customer orientation, and salesperson’s competency on customer relationship marketing and outletsales performance. The study was conducted in PT.
ERNAWATI, Fransiska Heru
core
Identifying customer expectations is key to evidence based service delivery [PDF]
As librarians and information professionals we share a common rationale: to deliver enhanced services for our customers. The importance of this is self-evident - if we don’t have customers we don't have a job. We therefore put our services at peril if we
Booth, A, McKnight, S
core +2 more sources
Between public service and market: Portraying the bifront university in a platformized world
Abstract This paper contributes to the international debate on the changes affecting recruitment and orientation processes toward higher education. Based on qualitative research involving 19 Italian public universities, the study analyses the transformations in communication, recruitment and orientation activities within platformization and increasing ...
Marco Pitzalis +2 more
wiley +1 more source
Market orientation vs. inovativeness of SMEs of Podlaskie province
This research aims to examine the impact of marketing orientation on the innovation level among Small and Medium Size (SMEs) from Podlaskie Province.
Joanna Ejdys
doaj +1 more source
Salesperson’s Customer Orientation: A Reconceptualization and a New Definition [PDF]
This study critically examines the existing domains, conceptualizations and operationalizations of the salesperson’s customer orientation constructs present in the literature. The widely used Salesperson orientation-Customer orientation (SOCO) construct (
Koshy, Abraham, Singh, Ramendra
core
Prerequisites for Customer Orientation [PDF]
A highly competitive global market means numerous opportunities as well as numerous threats and challenges.Products become increasingly indistinguishable. Companies need therefore to develop concepts and strategiesfor relationships with their customer. For this purpose, a comprehensive consideration is necessary.
openaire +1 more source
Is the well‐known phrase ‘small is beautiful’ true of small transnational education institutions?
Abstract The purpose of this research is to consider the potential attractiveness of operating a small international branch campus (IBC). Drawing upon resource‐based and legitimacy theories, we examine the strengths, weaknesses, opportunities and threats associated with the business model that is based on having a small institution size.
Stephen Wilkins, Joe Hazzam
wiley +1 more source

