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Research of Customer Perceived Value on eStores

2010 International Conference on E-Business and E-Government, 2010
Customer perceived value is the crucial basis for customers to choose which eStore to purchase goods. To enhance customer perceived value is an important approach for eStores to construct their competitive advantages. The factors influencing customer perceived value are often not quantified, however they can be prioritized by AHP Method so that eStores
Ren Lingyu, Zhang Ying
openaire   +1 more source

Customer engagement and hotel booking intention: The mediating and moderating roles of customer-perceived value and brand reputation

International Journal of Hospitality Management, 2022
Reham Touni   +3 more
semanticscholar   +1 more source

Impact of employee job satisfaction and commitment on customer perceived value

, 2019
The purpose of this paper is to analyse the impact of employee job satisfaction and affective commitment as perceived by customers on customer perceived value, more specifically its benefits dimensions.,A total of 652 panellists from a large Canadian ...
Hanen Charni, Isabelle Brun, Line Ricard
semanticscholar   +1 more source

Customer Perceived Values and Consumer Decisions

2014
Building on findings from previous research on dimensions of Consumer Perceived Values (CPVs), an Integrated Consumer Perceived Value Model comprising utilitarian, hedonic, and social values is proposed to explain observed consumer decisions (viz. purchase or do not purchase), and to provide new frontiers for consumer behaviour research.
openaire   +1 more source

Customer Perceived Value of Frequent Flyer Programmes

2016
This chapter aims to examine Chinese air passengers' perceived value of the Frequent Flyer Programme (FFP), and its impact on passenger loyalty. The study develops and tests a conceptual model of three dimensions of FFP value (economic, emotional, and social), and passenger loyalty toward FFP (programme loyalty) and the airline (brand loyalty) with a ...
Zhibin Lin   +3 more
openaire   +1 more source

User-Generated Content and Perceived Customer Value

2016
The Internet has transformed social communications and social behaviours. Technology-aided interpersonal interactions have replaced traditional ‘face-to-face' affiliations. The purpose of this chapter is to examine the effect of user-generated content on perceived customer value.
Wilson Ozuem   +2 more
openaire   +1 more source

Managing Customer Perceived Value

2023
Daniel D. Prior   +2 more
openaire   +1 more source

Customer Perceived Value Accounting

Controlling, 2004
Regina Schröder, Friederike Wall
openaire   +1 more source

Empirische Validierung des Customer Perceived Value Accountings

2011
In dieser zweiten Studie soll nun die Validitat des CPVAs empirisch uberpruft werden. Dieses geschieht wieder anhand eines Vergleichs der mit dem CPVA erhobenen Zahlungsbereitschaften mit den Zahlungsbereitschaften aus der Conjoint Analyse. Hierbei dient jetzt die Conjoint Analyse als Vergleichsinstrument, wobei davon ausgegangen wird, dass die ...
openaire   +1 more source

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