Analyzing Online Reviews to Uncover Customer Satisfaction Factors in Indian Cultural Tourism Destinations. [PDF]
Behav Sci (Basel), 2023 Riswanto AL, Kim S, Kim HS.
europepmc +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT Implementing digital technologies is touted as the next big step for the firms aiming to improve sustainability in their supply chains. These technologies are often credited with the potential to improve transparency and achieve sustainability.
Amna Farrukh, Aqeel Ahmed, Sadaat Yawar
wiley +1 more source
A Universal and Actionable Measure of Corporate Sustainability for Strategic Decision Making
Business Strategy and the Environment, EarlyView.ABSTRACT Managers require a universal, comparable, and decision‐useful measure of corporate sustainability that can reliably inform business strategy, yet such a tool remains absent in the literature and current practice. This paper introduces a comprehensive and operational metric—grounded in Goertz's Basic Framework for developing social science ...
Mariapia Pazienza +2 more
wiley +1 more source
Sentiment analysis of restaurant customer satisfaction during COVID-19 pandemic in Pattaya, Thailand. [PDF]
Heliyon, 2023 Pleerux N, Nardkulpat A.
europepmc +1 more source
Strategic Impact of EU Taxonomy on Pharmaceutical Firms' Performance
Business Strategy and the Environment, EarlyView.ABSTRACT Sustainability has become a central concern in economic policy and corporate governance, increasingly formalised through regulatory frameworks of the European Union (EU). The European Commission has published the EU Taxonomy, which allows economic activities and their contribution to sustainability to be analysed, taking into account ...
Alicia Ramírez‐Orellana +3 more
wiley +1 more source
Customer satisfaction evaluation for drugs: A research based on online reviews and PROMETHEE-Ⅱ method. [PDF]
PLoS One, 2023 Zhao X, Gao L, Huang Z.
europepmc +1 more source
Navigating the Double Edge of Product‐Service Systems: User Behavior, Adoption, and Rebound Effects
Business Strategy and the Environment, EarlyView.ABSTRACT Product‐service systems (PSS) have been considered a promising approach to operationalizing the circular economy. Although many studies have outlined the potential sustainability gains of PSS solutions, it is still unclear what factors drive PSS adoption and how behavioral changes result in rebound effects, undermining their potential ...
Marina Fernandes Aguiar +3 more
wiley +1 more source
Factors influencing cloud service quality and their relationship with customer satisfaction and loyalty. [PDF]
Heliyon, 2023 Agarwal R, Dhingra S.
europepmc +1 more source
Conceptualising Supply Chain Resilience Within Social Enterprises
Business Strategy and the Environment, EarlyView.ABSTRACT This research seeks to conceptualise supply chain resilience (SCRes) in a social enterprise (SE) context, focusing on SEs with a social mission to tackle food insecurity and food poverty. Despite the increasingly mature field of SCRes and awareness of the critical role SEs play in tackling social challenges such as food poverty, no studies ...
Alexander James Jones +3 more
wiley +1 more source
A blockchain-based evaluation approach to analyse customer satisfaction using AI techniques. [PDF]
Heliyon, 2023 Barik K, Misra S, Ray AK, Sukla A.
europepmc +1 more source