Customer service
Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty
Customer services
The roles of infrastructure capability and customer orientation in enhancing customer-information quality in CRM systems: Empirical evidence from Taiwan
CUSTOMER SERVICE
Relationship between customer sentiment and online customer ratings for hotels - An empirical analysis
Customer Service
Footprints in the Sands of Time: A Comparative Analysis of the Effectiveness of Customer Satisfaction and Customer–Company Identification over Time
The antecedents of customer satisfaction and its link to complaint intentions in online shopping: An integration of justice, technology, and trust