Results 21 to 30 of about 1,189,865 (294)

Implications of customer participation in outsourcing noncore services to third parties [PDF]

open access: yes, 2020
Purpose Focal service providers increasingly involve customers in the decision-making about outsourcing parts of the service delivery process to third parties.
De Pourcq, Kaat   +4 more
core   +3 more sources

An efficient identity-based signature protocol over lattices for the smart grid

open access: yesHigh-Confidence Computing, 2023
As the promising next-generation power grid, the smart grid has developed rapidly in recent years. The smart grid enables energy to be stored and delivered more efficiently and safely, but user data’s integrity protection has been an important security ...
Longzhu Zhu   +3 more
doaj   +1 more source

"How May I Help You?": Modeling Twitter Customer Service Conversations Using Fine-Grained Dialogue Acts

open access: yes, 2017
Given the increasing popularity of customer service dialogue on Twitter, analysis of conversation data is essential to understand trends in customer and agent behavior for the purpose of automating customer service interactions.
Austin J. L.   +12 more
core   +1 more source

Organising haute-cuisine service processes : a case study [PDF]

open access: yes, 2007
One of the essential aims of service process organisation is to increase the added value for the customer, thereby increasing customer satisfaction and stimulating consumption.
Sandt, Joachim, Stierand, Marc
core   +1 more source

Customer service excellence as a part of management process – Customer Service Excellence Report analysis

open access: yesNowoczesne Systemy Zarządzania, 2022
The article presents problem of customer service excellence as apart of management process. By given overview of Customer Service Excellence and management process definitions the work provides methodology of study based on digital Deloitte Report from ...
Norbert Kawęcki
doaj   +1 more source

Temper rolling to control texture and earing in aluminium alloy AA 5050A [PDF]

open access: yesMATEC Web of Conferences, 2020
The development of crystallographic texture during the thermo-mechanical processing of aluminium sheet is known to result in the formation of pronounced plastic anisotropy, including the well-known earing phenomenon.
Engler Olaf, Knarbakk Kristian
doaj   +1 more source

The diffusion path of distributed photovoltaic power generation technology driven by individual behavior

open access: yesEnergy Reports
The widespread adoption of distributed photovoltaic (PV) power generation technologies among electricity consumers is a crucial factor in enabling the power system's low-carbon transition.
Wang Xiuchun   +5 more
doaj   +1 more source

Study of analysis and repair of drop voltage with load breaking method at CD 125 PT. PLN UP3 Bintaro

open access: yesTeknika, 2021
Judul: Studi analisa dan perbaikan tegangan jatuh dengan metode pecah beban pada gardu CD 125 PT. PLN UP3 Bintaro Title: Study of analysis and repair of drop voltage with load breaking method at CD 125 PT.
Agusutrisno Agusutrisno   +4 more
doaj   +1 more source

Study on Level of Repair Analysis for Amphibious Aircraft Wading Structure

open access: yesHangkong gongcheng jinzhan, 2021
Level of repair analysis(LORA)is an important part of maintenance engineering analysis for amphibious aircraft wading structure.There are many studies mainly focusing on LORA of civil aircraft,shipboard aircraft,vehicles,ships and so on in the domestic ...
TIAN Jing   +4 more
doaj   +1 more source

Research on redundant control mode of coordinated controller based on dual control cores [PDF]

open access: yesE3S Web of Conferences, 2020
Dual CPU redundant operation of PLC is of great significance to the reliability of industrial automation control system. In view of the problems existing in the traditional dual CPU PLC redundancy control mode based on hardware strategy, this paper ...
Sun Qiao   +5 more
doaj   +1 more source

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