Results 151 to 160 of about 707,835 (202)

Stakeholder input on the CAHPS ambulatory surveys. [PDF]

open access: yesJ Patient Rep Outcomes
Hays RD   +3 more
europepmc   +1 more source

Custom Service Support Management Information System

Applied Mechanics and Materials, 2014
In the era of the Internet as the core of globalization the interaction of enterprises, enterprises are faced with a series of thorny issues about how to make social relations resources into corporate sales and development resources. In the past Management strategy is from product-centric to customer-centric.
Huan Zhao, Qiu Hong Wu
openaire   +1 more source

Enterprise information system for customer services excellence

International Journal of Business Performance Management, 2006
Companies everywhere are dissolving their boundaries with their suppliers, customers and even rivals. The discrete company is no longer the building block of the modern economy as it is being replaced by 'networks'. Development of supporting systems for network enterprise is difficult but necessary. Customer service is a part of network enterprise, and
Walter W.C. Chung, Joseph Y.P. Lee
openaire   +1 more source

Service Customization Supporting an Adaptive Information System

2004
This work approaches the problem of discovering atomic web services that will realize complex business processes in an adaptive information system. It is proposed a model for semantic description of web services and user profile and the design of a semantic recommender engine based on this model.
A. CAFORIO   +3 more
openaire   +3 more sources

Information system technology can improve customer service

ACM SIGMIS Database: the DATABASE for Advances in Information Systems, 1986
Creative deployment of information system technologies can lead to new ways to differentiate products and services through customer service, while simultaneously strengthening customer ties.
openaire   +1 more source

Service pricing strategies in an internal information system services organization with captive customers/markets

Proceedings of the Twenty-Eighth Hawaii International Conference on System Sciences, vol.3, 2002
A cost based pricing system is proposed as a better alternative to the Information Technology service pricing strategy currently administered by The Information and Communication Technology Services group (I&CTS) of a large Canadian bank. Two bank services were selected for this study. A fixed variable costing model was applied to the services' 1990-92
J.C. Paradi, M.D.R. Parsons, G. Yan
openaire   +1 more source

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