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The analysis of costumer satisfaction in recreational tourism
Apstract: Applied Studies in Agribusiness and Commerce, 2014 Due to increased health awareness and the growing amount of assistance to boost it, health tourism research has gained significance in our days. The present study focuses on the analysis of customer needs for recreational tourism and their habits ...
Éva Kozmáné Csirmaz +1 more
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Internal Costumer Satisfaction: Turkish Air Traffic Control Services
Theoretical Economics Letters, 2017 This study traces to determine the internal customers in air traffic control services by using INTQUAL Scale I. In this study, the research method of another study was adapted to the new sector. New questionnaire statements were added. Hence, the dimensions of INTQUAL were changed.
Ertan Çinar, Ahmet Veral, Soner Demirel
exaly +3 more sources
Folia Medica Indonesiana, 2022 Highlights: • Customers expectations at Dr. Soetomo General Academic Hospital has a higher quality of service. • The handling of complaints has a low performance on the quality of services at Dr. Dr. Soetomo General Academic Hospital.
Cita Rosita Sigit Prakoeswa +5 more
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Pengaruh Service Dan Price Fairness Terhadap Costumer Satisfaction
Jurnal Akuntansi, Ekonomi dan Manajemen BisnisThis study analyzes the influence of service quality and price fairness on customer satisfaction at Andalas Copy Center. Based on the identified problems, namely customer dissatisfaction due to unfriendly service and relatively higher prices compared to competitors which impacts on declining sales, this study aims to determine the influence of service ...
Ali Jufri
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Jurnal Dinamika Ekonomi SyariahThis study aims to determine the Influence of Service Quality, Price and Location on Consumer Satisfaction in Ndalem Gawanda Nganjuk. This study uses a quantitative approach with multiple linear regression analysis methods to test the hypothesis after going through validity, reliability, and classical assumption tests.
Nur Indah Muffida +2 more
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Advances in economics, business and management research, 2023 Andi Ratna Sari Dewi
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The effect of customer value and trust on customer satisfaction and its impact on customer loyalty
JPPI (Jurnal Penelitian Pendidikan Indonesia), 2023 Customer value and trust are important factors that can significantly impact customer satisfaction. When a customer perceives that they are receiving value from a product or service and trust the brand or business that is providing it, they are more ...
Yudhi Koesworodjati +1 more
doaj +1 more source
Analisis Customer Satisfaction Index (CSI) pada Cafe Mom Akar Pesanggaran Banyuwangi
Jurnal Manajemen Agribisnis dan Agroindustri, 2022 Pada era globalisasi ini persaingan bisnis sangat berkembang tajam baik itu mencakup pasar domestik maupun mancanegara. Perusahaan membutuhkan strategi yang jitu untuk memenangkan persaingan dengan kompetitornya.
Mika Masarina Putri +2 more
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Jurnal Manajemen dan Bisnis Kreatif, 2018 ABSTRAK Rumah Makan Waroeng Desa merupakan rumah makan sederhana yang menyajikan masakan khas Sunda menggunakan konsep prasmanan (mengambil makanan sendiri) dan mempunyai menu makanan yang spesial dengan produk unggulannya dan citarasa yang khas ...
Laras Ratu Khalida
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Satisfactions of Islamic Banks’ Costumers: The Case of Turkey [PDF]
International Conference on Eurasian Economies, 2013 Despite differences in the principles by which they operate between the participation (Islamic) and conventional banks, there is no huge difference between the products and the services provided by these banks. The distinctive features of the participation banks, compliance with the Islamic precepts, are not the only way for these banks to appeal to ...
Bengül Gülümser Kaytancı +2 more
openaire +1 more source