Results 31 to 40 of about 14,180 (220)

Kelompok 2 costumer satisfaction dan costumer loyality

, 2020
Costumer satisfaction atau kepuasan pelanggan merupakan perasaan senang pelanggan ketika apa yang mereka harapkan sama dengan apa yang mereka terima. Sedangkan Costumer Loyality atau kesetiaan pelanggan menurut Tjiptono (2009:387) merupakan komitmen pelanggan terhadap suatu merek, toko, atau pemasok, berdasarkan sikap yang sangat positif dan tercermin ...
openaire   +3 more sources

Substantive or Symbolic? Analyzing the Quality of Impact Reports in Italian B‐Corps Through Legitimacy Theory

Corporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACT Sustainability reporting has become increasingly compelling, particularly among hybrid organizations such as B‐Corps, which seek to balance profit and purpose and are required to publish annual Impact Reports. This study assesses the completeness of disclosed information in the 2022 Impact Reports of 74 Italian B‐Corps, drawing on legitimacy ...
Laura Ferraro, Franco Ernesto Rubino, Carmelo Arena, Diego Mazzitelli   +3 more
wiley   +1 more source

A comparison between latent variable models for evaluating the quality perceived from the hospital service users

Statistica, 2007
During the last years, costumer satisfaction analysis is becoming more and more important in evaluating the service quality of the sanitary system.
Silvia Cagnone, Giulia Cavrini, Stefania Mignani   +2 more
doaj   +1 more source

Tick‐Tock, the Time Has Come: Leveraging TikTok to Understand, Prevent, and Treat Eating Disorders

International Journal of Eating Disorders, EarlyView.
ABSTRACT Objective TikTok—a highly engaging social media platform with a powerful algorithm that displays short videos—has become massively popular in recent years. As research highlights the concerning relationship between image‐based content on social media and disordered eating symptoms, TikTok may serve as an optimal platform to understand eating ...
Macarena Kruger, Isabella Pruscino, Caroline G. Martin, Elizabeth A. Velkoff   +3 more
wiley   +1 more source

Pengaruh Kredibilitas Celebrity Endorser Terhadap Keputusan Pembeliandan Kepuasan Konsumen You-c 1000 Vitamin Cdi Kota Pekanbaru [PDF]

, 2017
The Celebrity Endorsement is a marketing strategy that makes a product differentiable in this competitive era.Celebrity endorsement is very useful advertising cue to attract or to make more customers and also helpful to attain potential customers ...
Musfar, T. F. (Tengku), Pakpahan, E. S. (Eryck), Restuti, S. (Sri)   +2 more
core  

Beyond the Classroom: Cognitive and Educational Insights Into Gameplay‐Based Second Language Learning

Future in Educational Research, EarlyView.
ABSTRACT This pilot study investigated how the narrative‐rich Chinese AAA game Black Myth: Wukong supports advanced Mandarin learners. Using reflective journals, semi‐structured interviews, and exploratory electroencephalogram (EEG), we examined learners' cognitive, affective, and cultural experiences.
ShuPei Wang, Yina Patterson, Maren Wenger   +2 more
wiley   +1 more source

Pengukuran Kinerja Perpustakaan Dengan Pendekatan Balanced Scorecard

Jurnal Ilmiah Teknik Industri, 2016
This research aims to investigate, identify and describe the performance level and the factor which impacts to the performance of the Perpustakaan Tun Seri Lanang (PTSL) using Balanced Scorecard approach. The descriptive analysis was used to proceed data
Vera Devani
doaj   +1 more source

Analisis Tingkat Kepuasan Pelanggan Poli Umum Di Majapahit Medical Center (Mmc) Lamongan [PDF]

, 2010
Costumer satisfaction is one of the costumer loyaiity factors. After seeing health-service-data in MMC Lamongan shows that general polyclinic has tendency for decreasing visitors about -165 from 2003 until 2006. From those data, need to do research about
Putro, G. (Gurendro), Sari, P. K. (Prima)   +1 more
core  

Costumer Satisfaction dan Costumer Loyality (Kelompok 2)

, 2020
Costumer satisfaction atau kepuasan pelanggan merupakan perasaan senang pelanggan ketika apa yang mereka harapkan sama dengan apa yang mereka terima. Sedangkan Costumer Loyality atau kesetiaan pelanggan menurut Tjiptono (2009:387) merupakan komitmen pelanggan terhadap suatu merek, toko, atau pemasok, berdasarkan sikap yang sangat positif dan tercermin ...
openaire   +2 more sources

Influencer Credibility and Responsible Tourism: A Study of Ecotourists' Economic, Socio‐Cultural, and Environmental Responsible Behaviors in Sarawak

Sustainable Development, EarlyView.
ABSTRACT The tourism sector faces pressing sustainability challenges, especially during crises. The rural communities reliant on ecotourism remain vulnerable, highlighting the need for responsible tourism. This study integrates social cognitive theory (SCT) and the elaboration likelihood model (ELM) to examine how self‐efficacy and outcome expectation ...
Wei Chiang Chan, Chee Hua Chin, Winnie Poh Ming Wong   +2 more
wiley   +1 more source