Results 31 to 40 of about 264 (175)
Kelompok 2 costumer satisfaction dan costumer loyality
, 2020 Costumer satisfaction atau kepuasan pelanggan merupakan perasaan senang pelanggan ketika apa yang mereka harapkan sama dengan apa yang mereka terima. Sedangkan Costumer Loyality atau kesetiaan pelanggan menurut Tjiptono (2009:387) merupakan komitmen pelanggan terhadap suatu merek, toko, atau pemasok, berdasarkan sikap yang sangat positif dan tercermin ...
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MODEL DEVELOPMENT OF NURSING STUDENT LOYALTY IN POLITEKNIK OF HEALTH
Jurnal Ners, 2017 Introduction: Loyalty of nursing student is an important factor that nursing education should pay attention in order to compete with other nursing educations; involved by perceived value, expectation, and quality assurance in nursing higher education ...
Hammad Hammad +2 more
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Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie, 2010 The behaviour of the economic agent – customer is a rational type of behaviour in order to maximize the satisfaction achieved through the use of commodities.
Ilie BĂBĂIŢĂ
doaj
Journal of Business & Banking, 2014 This research examines the effect of service quality on satisfaction and its impact on customer loyalty and intention to switch of the customers of PT. Pegadaian in Surabaya.
Addis Al Hazmi, Emma Yulianti
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The impact of customer experience on customer behavior intention use in social media commerce, an extended expectation confirmation model: An empirical study [PDF]
Management Science Letters, 2019 This paper aims to develop an integrated model designed to predict and explain a customer behavior intention use of s-commerce based on the concepts of customer experience (CE) and expectation confirmation model (ECM). This paper proposes a comprehensive
I Wayan Kandi Wijaya +2 more
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Costumer Satisfaction dan Costumer Loyality (Kelompok 2)
, 2020 Costumer satisfaction atau kepuasan pelanggan merupakan perasaan senang pelanggan ketika apa yang mereka harapkan sama dengan apa yang mereka terima. Sedangkan Costumer Loyality atau kesetiaan pelanggan menurut Tjiptono (2009:387) merupakan komitmen pelanggan terhadap suatu merek, toko, atau pemasok, berdasarkan sikap yang sangat positif dan tercermin ...
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Islamiconomic: Jurnal Ekonomi Islam, 2019 This article presents the services which is provided by Nurul Jadid Islamic Boarding School using the Virtual Account payment method. In essence, the purpose of a service is to provide a sense of satisfaction for the people who is being served.
Hasan Baharun, Rizaqil Ardillah
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Business Strategy and the Environment, EarlyView.ABSTRACT This study challenges the common assumption that digital and sustainability transformations are naturally synergistic. Integrating signaling theory and the dynamic capability view, we argue that for many firms, particularly traditional SMEs, these initiatives are pursued on separate, unaligned strategic tracks, creating a “signaling‐substance ...
Nicolas Depetris‐Chauvin +2 more
wiley +1 more source
Statistica, 2007 During the last years, costumer satisfaction analysis is becoming more and more important in evaluating the service quality of the sanitary system.
Silvia Cagnone +2 more
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Business Strategy and the Environment, EarlyView.ABSTRACT The circular economy is a key paradigm for ecological and ethical transition, particularly in the manufacturing sector. Although small and medium‐sized enterprises are pivotal in advancing the circular economy, the implementation of circular economy practices remains limited, with a focus on less impactful practices such as recycling and ...
Marta Negri +4 more
wiley +1 more source