Results 21 to 30 of about 14,180 (220)
THE EFFECTS OF SERVICE QUALITY AND CORPORATE REBRANDING ON BRAND IMAGE, CUSTOMER SATISFACTION, BRAND EQUITY AND CUSTOMER LOYALTY: STUDY IN ADVERTISING COMPANY AT TVONE [PDF]
Russian Journal of Agricultural and Socio-Economic Sciences, 2016 The purpose of this study was to analyze the effects of service quality on brand image, service quality on customer satisfaction, service quality on brand equity, service quality on customer loyalty, corporate rebranding on brand image, corporate ...
Chaniago A.
doaj +1 more source
Jurnal Natapraja: Kajian Ilmu Administrasi Negara, 2018 ANRI Records Center has a strategic role for the record management. ANRI as a national archive institution has the consequence that ANRI records center is considered a role model by the public in terms of institutional aspects of the records center ...
Martino Martino
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Jurnal Al Bayan: Jurnal Jurusan Pendidikan Bahasa Arab, 2012 Total Quality Management (TQM) is a people focused-management system that aims at enhancing a sustainable costumer satisfaction. There are four main fields of education that possibly apply certain principles of TQM : the function of administration, TQM ...
Juhaeti Yusuf
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Journal of Applied Business and Technology, 2021 The rapid growth in the service sector in this globalization era has caused intense competition in the service sector. Hotel is a company engaged in services which is currently experiencing quite rapid growth. The problem that arises in this study is the instability of the number of Holiday Hotel visitors in recent years.
Evelyn Wijaya, Ade Wijaya Purba
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MODEL DEVELOPMENT OF NURSING STUDENT LOYALTY IN POLITEKNIK OF HEALTH
Jurnal Ners, 2017 Introduction: Loyalty of nursing student is an important factor that nursing education should pay attention in order to compete with other nursing educations; involved by perceived value, expectation, and quality assurance in nursing higher education ...
Hammad Hammad +2 more
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Journal of Business & Banking, 2014 This research examines the effect of service quality on satisfaction and its impact on customer loyalty and intention to switch of the customers of PT. Pegadaian in Surabaya.
Addis Al Hazmi, Emma Yulianti
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The impact of customer experience on customer behavior intention use in social media commerce, an extended expectation confirmation model: An empirical study [PDF]
Management Science Letters, 2019 This paper aims to develop an integrated model designed to predict and explain a customer behavior intention use of s-commerce based on the concepts of customer experience (CE) and expectation confirmation model (ECM). This paper proposes a comprehensive
I Wayan Kandi Wijaya +2 more
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Islamiconomic: Jurnal Ekonomi Islam, 2019 This article presents the services which is provided by Nurul Jadid Islamic Boarding School using the Virtual Account payment method. In essence, the purpose of a service is to provide a sense of satisfaction for the people who is being served.
Hasan Baharun, Rizaqil Ardillah
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Analysis of Product Variation, Quality of Service and Their Effect on Customer Satisfaction
IJEBD (International Journal of Entrepreneurship and Business Development), 2021 Purpose: This research aims to determine the effect of either partially or simultaneously of the variable product variation and service quality on customer satisfaction Design/methodology/approach: The data used of primary data which obtained by ...
Suarni Norawati +4 more
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Analisis Pengaruh Faktor Lokasi, Kualitas Layanan, dan Harga terhadap Kepuasan Pelanggan Produk Abon Sapi di Toko Kl Noeria Surakarta [PDF]
, 2015 The study was aimed to determine the factors that affect costumer satisfaction of side dish product (abon) at store KL Noeria Surakarta. The method used in this study is a survey method of data collection using questionnaires in Accidental Sampling ...
Lamidi, K. N. (Karina)
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