Results 11 to 20 of about 264 (175)
The analysis of costumer satisfaction in recreational tourism
Apstract: Applied Studies in Agribusiness and Commerce, 2014 Due to increased health awareness and the growing amount of assistance to boost it, health tourism research has gained significance in our days. The present study focuses on the analysis of customer needs for recreational tourism and their habits ...
Éva Kozmáné Csirmaz +1 more
doaj +3 more sources
Folia Medica Indonesiana, 2022 Highlights: • Customers expectations at Dr. Soetomo General Academic Hospital has a higher quality of service. • The handling of complaints has a low performance on the quality of services at Dr. Dr. Soetomo General Academic Hospital.
Cita Rosita Sigit Prakoeswa +5 more
doaj +2 more sources
The effect of customer value and trust on customer satisfaction and its impact on customer loyalty
JPPI (Jurnal Penelitian Pendidikan Indonesia), 2023 Customer value and trust are important factors that can significantly impact customer satisfaction. When a customer perceives that they are receiving value from a product or service and trust the brand or business that is providing it, they are more ...
Yudhi Koesworodjati +1 more
doaj +1 more source
Analisis Customer Satisfaction Index (CSI) pada Cafe Mom Akar Pesanggaran Banyuwangi
Jurnal Manajemen Agribisnis dan Agroindustri, 2022 Pada era globalisasi ini persaingan bisnis sangat berkembang tajam baik itu mencakup pasar domestik maupun mancanegara. Perusahaan membutuhkan strategi yang jitu untuk memenangkan persaingan dengan kompetitornya.
Mika Masarina Putri +2 more
doaj +1 more source
Jurnal Manajemen dan Bisnis Kreatif, 2018 ABSTRAK Rumah Makan Waroeng Desa merupakan rumah makan sederhana yang menyajikan masakan khas Sunda menggunakan konsep prasmanan (mengambil makanan sendiri) dan mempunyai menu makanan yang spesial dengan produk unggulannya dan citarasa yang khas ...
Laras Ratu Khalida
doaj +3 more sources
PENGARUH SERVICE QUALITY, BRAND IMAGE, DAN COSTUMER SATISFACTION TERHADAP COSTUMER LOYALTY.
Ekonomi Digital, 2023 Abstrak Tujuan – Penelitian ini bertujuan untuk menguji dan menganalisis faktor-faktor yang mempengaruhi Costumer loyalty Sampel – Sampel yang digunakan dalam artikel ini adalah konsumen yang pernah berkunjung ke supermarket 102 responden. Temuan ―Penelitian ini menemukan bahwa service quality dan costumer satisfaction berpengaruh ...
De Irma, Robert Kristaung
openaire +1 more source
Jurnal Ilmiah Bisnis dan Ekonomi Asia, 2018 Company is a monetary service, thus it must win emulation which progressively more competitive. Bank Rakyat Indonesia cannot only rely on product development of eye service, but it must also force relation with all service users or clients who judge the ...
Vivia Maya Rafica
doaj +1 more source
ANALISIS KUALITAS PELAYANAN DAN PENGENDALIAN KUALITAS JASA BERDASARKAN PERSEPSI PENGUNJUNG
Media Statistika, 2011 One of the factors which determine customer safisfaction is costumer perceive about service quality that focus to five service quality dimension that are tangible, reliability, responsiveness, assurance, and empathy.
Sudarno Sudarno +3 more
doaj +1 more source
Almana: Jurnal Manajemen dan Bisnis, 2018 Saat ini, Mobile Banking telah menjadi kebutuhan sehari-hari nasabah. Berbagai bank menawarkan berbagai Mobile Banking salah satu nya Mobile Banking dari Bank CIMB Niaga yang disebut Go-Mobile.
Humaira Qur’ani, Marheni Eka Saputri
doaj +1 more source
International Journal of Islamic Economics and Finance, 2023 The Indonesian Islamic banking sector has been transformed by integrating technology in banking services to satisfy customers for retention and market share post-COVID-19.
Muhammad Alfarizi
doaj +1 more source