Results 11 to 20 of about 263 (180)
Jurnal Ilmiah Bisnis dan Ekonomi Asia, 2018 Company is a monetary service, thus it must win emulation which progressively more competitive. Bank Rakyat Indonesia cannot only rely on product development of eye service, but it must also force relation with all service users or clients who judge the ...
Vivia Maya Rafica
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International Journal of Islamic Economics and Finance, 2023 The Indonesian Islamic banking sector has been transformed by integrating technology in banking services to satisfy customers for retention and market share post-COVID-19.
Muhammad Alfarizi
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ANALISIS KUALITAS PELAYANAN DAN PENGENDALIAN KUALITAS JASA BERDASARKAN PERSEPSI PENGUNJUNG
Media Statistika, 2011 One of the factors which determine customer safisfaction is costumer perceive about service quality that focus to five service quality dimension that are tangible, reliability, responsiveness, assurance, and empathy.
Sudarno Sudarno +3 more
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ANALYSIS of the QUALITY of mobile banking SERVICES and their EFFECT on costumer satisfaction
IJAB Indonesian Journal of Accounting and Business, 2022 Industri perbankan berkembang pesat dengan memanfaatkan e-banking sebagai sarana yang efisien dan sesuai untuk memuaskan nasabah. Layanan perbankan online adalah layanan umum yang disarankan oleh bank umum untuk memberikan layanan yang lebih cepat dan lebih dapat diandalkan bagi pelanggan.
Siti Siti susanti +3 more
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Almana: Jurnal Manajemen dan Bisnis, 2018 Saat ini, Mobile Banking telah menjadi kebutuhan sehari-hari nasabah. Berbagai bank menawarkan berbagai Mobile Banking salah satu nya Mobile Banking dari Bank CIMB Niaga yang disebut Go-Mobile.
Humaira Qur’ani, Marheni Eka Saputri
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The Use of the Kano Model to Enhance Customer Satisfaction [PDF]
Organizacija, 2017 Abstract Background/purpose: The interest of measuring customer satisfaction is reflected in its ability to gain customer loyalty, enhance favourable word of mouth, lead to repeat purchases and improve a company’s market share and profitability.
Južnik, Laura, Kozar, Mitja
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Tataloka, 2020 Roads carrying capacity can be interpreted as a road capacity to support passing vehicles. This study was aimed to determine the priority of road handling at border of Depok City with South Jakarta by looking at the physical condition, road equipment and
Corry Nurmala, Baba Barus, Umar Mansyur
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PENGARUH COSTUMER EXPERIENCE TERHADAP WORD OF MOUTH YANG DIMEDIASI OLEH COSTUMER SATISFACTION
Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT), 2022 customer experience marketing is important to learn because changes in the behavior of customers who do not only see the product or service not only from service or from the quality of the product or service but more than that, namely experience, the experience must be unforgettable and positive.
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Jurnal Kependidikan, 2017 An educational institution should try to create an positive image in the heart of the people, so that people are able to make the decision to enroll their children and participate actively in the institution development.
Sutrimo Purnomo
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EVALUASI KEPUASAN KONSUMEN TERHADAP PELAYANAN KEFARMASIAN DI APOTEK KOTA YOGYAKARTA
Pharmaciana, 2014 Customer satisfaction with pharmaceutical care in pharmacy can be measured by comparing the expectations of consumers on the quality of pharmacy services desired by the fact that it received.
Faridah Baroroh
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