Analisis Anteseden Loyalitas Pelanggan Operator Telepon Seluler [PDF]
, 2011 This research is aimed to analyze the influence of antecedent factors onto Esia Customer Loyalty in Solo. Data was obtained from 123 people via questionnaire by convenience sampling.
Suyitno, D. N. (Dipa)
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Pengaruh Customer Satisfaction, Brand Image Dan Customer Trust Terhadap Customer Loyalty
Jurnal Manajemen Pemasaran dan Perilaku KonsumenThe objective of this research is to identify the influence of customer satisfaction, brand image and customer trust on the loyalty of Netflix users in Malang City. The effects to be identified are both direct and indirect ones from the interactions between the dependent and independent variables. The sample of this quantitative explanatory research is
openaire +1 more source
Pengaruh Kepercayaan dan Komunikasi terhadap Loyalitas Pelanggan pada PT Spectrum Lintas Service di Kota Batam [PDF]
, 2018 This Research aims to determine empirically the direct effect and simultaneous effect of variables trust, communication and customer loyalty. This research involved 83 customer of the PT Spectrum Lintas Service Batam as research sample.
Batam, J. I. (Jurnal)
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Pengaruh Customer Relationship Marketing Dan Brand Trust Terhadap Customer Loyalty Pada PT. Asuransi Jiwasraya (Persero) Cabang Pekanbaru [PDF]
, 2017 The development of business nowadays claim theirself to give the best and to do the improvement not only for the service but also their product. The dinamyc competition enable the business not to find the new customer, but to defend them for a loyal so ...
Karneli, O. (Okta) +1 more
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HeliyonThe purpose of this research is to explore the impact of service quality, customer trust, and cultural disparities on customer satisfaction within the banking sector.
Chai Zhengmeng +3 more
doaj +1 more source
PENGARUH E-SERVICE QUALITY TERHADAP E-LOYALTY YANG DIMEDIASI OLEH CUSTOMER TRUST PADA PENGGUNA E-BANKING BRI DI BANDA ACEH [PDF]
, 2018 ABSTRAKPenelitian ini dilakukan untuk mengetahui pengaruh e-service quality terhadap e-loyalty, e-service quality terhadap customer trust, customer trust terhadap e-loyalty, serta untuk mengetahui peran customer trust dalam memediasi pengaruh e-service ...
NOVI AYU DINI ASISKA
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Iqtishaduna: Jurnal Ilmiah Ekonomi KitaThis scholarly investigation analyses the determinants that affect customer satisfaction, loyalty, and trust within Islamic banking. The data source used in this study is primary data, which is obtained through the provision of structured questionnaires.
Wali Saputra
doaj +1 more source
Pengaruh Kualitas Pelayanan dan Kepercayaan Merek terhadap Kepuasan Nasabah (Studi pada Nasabah Produk Penghimpun Dana Bank Bni Syariah Kantor Cabang Pekanbaru) [PDF]
, 2017 This study aims to determine the effect of service quality and brand trust on customer satisfaction in customers of Bank BNI Syariah funds product Pekanbaru Branch Office partially and simultaneously.
Almadea, R. (Rury) +1 more
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Jurnal Perbankan SyariahPurpose – This study analyses the influence of service quality, corporate image, customer value, and trust on customer satisfaction at PT. Asuransi Jiwa Syariah X Samarinda branch.
Jubaidi Jubaidi +3 more
doaj +1 more source
Pengaruh Experiential Marketing Dan Brand Trust Terhadap Kepuasan Pelanggan Dan Loyalitas Pelanggan Hotel Aryaduta Di Pekanbaru [PDF]
, 2017 This research aimed to analysze Experiential Marketing and Brand Trust on Customer Satisfaction and Customer Loyalty. This research was conducted at the customer Aryaduta Hotel Pekanbaru. Where these customers should have more than one time stay at Hotel
Jushermi, J. (Jushermi) +2 more
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