The interactive impact of social interaction and product involvement on customer stickiness in the context of live streaming e-commerce. [PDF]
Front PsycholTian L +4 more
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Multi-Criteria Decision Analysis for Designing Optimal Aflatoxin Monitoring Schemes in the Dairy Supply Chain. [PDF]
Risk AnalWang Z +3 more
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Design and validation of the scale for the adoption of artificial intelligence in the online shopping experience of Peruvian consumers. [PDF]
Front Artif IntellCruz-Tarrillo JJ +3 more
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Transforming customer experience in social robotics through explainable and interpretable artificial intelligence over a decade. [PDF]
Front Robot AIArora AS, Arora A, McIntyre JR.
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Understanding Consumer Financial Trust Across National Levels of Interpersonal Trust. [PDF]
Behav Sci (Basel)Hansen T, Varnes C.
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How do consumers perceive virtual agents with behavioral realism? The role of loneliness and trust. [PDF]
Front PsycholSun B, Chen Y.
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Research on the mechanism of perceived value of cultural and creative products on consumers' purchase intention. [PDF]
PLoS OneLu X, Li S, Wang Z.
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Customer trust model for mobile banking
, 2014 [EN] The technological innovations experienced in the past decades, together with the revolution of the Internet have changed the banking industry and the way customers perform their banking transactions. With the integration of mobile devices in our everyday life, Mobile Banking (MB) seems to be the next logical step in the evolution of the banking ...
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Dynamic service analytics capabilities and service firm performance: Exploring the mediating roles of adaptive and customer-linking capabilities. [PDF]
PLoS OneHuang Y, Zhang K, Chen X.
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Robot or human? Manoeuvring switching intention after robot service failure. [PDF]
PLoS OneHelen Lee WH +3 more
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