Results 161 to 170 of about 551,822 (211)

Information technology perception and value cocreation behavior influence patient satisfaction in chronic disease care. [PDF]

Sci Rep
Liu J, Jiang K, Yang T, Xu R, Xuan Y, Han Y, Lu W.   +6 more
europepmc   +1 more source

Returnformer: A Graph Transformer-Based Model for Predicting Product Returns in E-Commerce. [PDF]

Entropy (Basel)
Cao Q, Zhang N, Li H.
europepmc   +1 more source

Mapping Research Trends in AI-Based Tourism and Hospitality Marketing: A Bibliometric and Thematic Review. [PDF]

F1000Res
Tyagi PK, Aggarwal P, Tyagi P, Vasudevan A, Singh PK.   +4 more
europepmc   +1 more source

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Comparing Customer Trust in Virtual Salespersons With Customer Trust in Human Salespersons

Proceedings of the 38th Annual Hawaii International Conference on System Sciences, 2005
Virtual salespersons (computer agents) act in a similar role in online stores as human salespersons act in physical stores. Customer trust in a salesperson is key in generating transactions and managing customer relationships. In this exploratory study, 44 participants used the services of both virtual and human salespersons in the same commercial ...
S. Komiak, null Weiquan Wang, I. Benbasat   +2 more
openaire   +1 more source

PRODUCT EMINENCE, SERVICE AND CUSTOMER TRUST IN CUSTOMER LOYALTY

Proceeding of The International Conference on Economics and Business, 2022
This study aims to determine the influence of Product quality. Service quality and Customer trust on Customer loyalty. Where is the independent variable consist of Product quality variable. Service quality variable, and Customer trust variable influences Customer Loyalty variable as the dependent variable.
null Achmad Daengs GS, null Enny Istanti, null Ruchan Sanusi, null I Gd Wiyasa   +3 more
openaire   +1 more source

Customer Trust in the Salesperson

Journal of Business Research, 1999
Abstract The development of trust between salespeople and their customers has traditionally been considered a critical element in developing and maintaining a successful sales relationship. This article presents the first comprehensive literature review and meta-analysis of the antecedents of trust and consequences of trust in a sales context.
John E Swan, Michael R Bowers, Lynne D Richardson   +2 more
openaire   +1 more source

Building customer trust

2004
Trust is a business issue that fundamentally affects relationships with current and potential customers. It underpins such issues as innovation, benefiting and adding value for customers, enhancing loyalty, winning new business, building the long-term value of the business (and especially the brand) and serving customers.
Sally Bibb, Jeremy Kourdi
openaire   +1 more source

Building Trust in Online Customers

2011 12th ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing, 2011
Although significant progress has been made towards securing the Internet environment, many consumers remain reluctant to participate in making on-line purchases. Cyber-crime continues to have a negative influence upon the uptake and acceptance of E-Commerce by consumers. As a result commercial website operators are faced with the problem of overcoming
George M. Coles, William J. Smart
openaire   +1 more source

Customer Trust and Purchase Intention

International Journal of E-Services and Mobile Applications, 2019
With the continuous development of information technology, websites play an important role in businesses, especially hotels. Websites can bring great benefits to hotels. Measuring website service quality is still the main concern of hotel managers. This article analyzes the impact of website service quality dimensions on customer trust and purchase ...
Le Van Huy, Nguyen Huu Thai Thinh, Long Pham, Cindy Strickler   +3 more
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Implementing Trust-to-Trust with Customer Edge Switching

2010 IEEE 24th International Conference on Advanced Information Networking and Applications Workshops, 2010
A Network Address Translator allows hosts in a private address space to communicate with servers in the public Internet. There is no accepted solution for an arbitrary host from the public IP network to initiate communication with a host in a private address space although attempts have been made to create one. This paper proposes the replace NATs with
openaire   +3 more sources