Indonesian Interdisciplinary Journal of Sharia EconomicsThis study aims to examine the effects of service quality, customer perceived value, and trust on customer satisfaction, while also analyzing the meditating role of trust.
Nadya Carissa Fernanda Putri +1 more
doaj +1 more source
Peran Kepercayaan Merek dalam Memediasi Pengaruh Kepuasan Pelanggan terhadap Loyalitas Produk Telepon Pintar Merek Apple di Kota Denpasar [PDF]
, 2014 This study aims to analyze the influence of customer satisfaction on brand trust ,brand trust on brand loyalty, customer satisfaction on brand loyalty, and the mediating role of brand trust on Apple smart phone products in Denpasar.
Putra, B. B. (Bariocha) +1 more
core
Analisis Pengaruh Kepercayaan dan Harga terhadap Loyalitas Pelanggan Dimediasi Kepuasan pada PT. Telkomsel di Kota Kediri [PDF]
, 2016 To know clearly about customer satisfaction and loyalty at PT. Telkomsel in KediriTown of East Java, this research focused on the models of customer\u27s satisfaction andloyalty increase based on customer trust, and product prices.
Laely, N. (Nur)
core +2 more sources
What Drives Customer Loyalty in Islamic Banking? An Evidence from Pakistan
Journal of Accounting and Finance in Emerging Economies, 2021 This study investigates the role of customer intimacy, commitment, and trust in increasing their loyalty and mediating role across trust and customer loyalty nexus.
Muhammad Umer Quddoos +3 more
doaj
PENGARUH KUALITAS PELAYANAN DAN PENANGANAN KELUHAN TERHADAP KEPERCAYAAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN INDIHOME (Survey pada Plaza Telkom Rawamangun) [PDF]
, 2016 Kevin Deandra, 2016; The Influence of Service Quality and Complaint Handling Toward Trust Along with Effect to Customer Loyalty of Indihome. Skripsi, Jakarta: Marketing Management Concentration, Management Study Program, Department of Management, Faculty
DEANDRA, KEVIN
core +1 more source
The Effect of Trust and Service Quality Toward Patient Satisfaction with Customer Value as Intervening Variable [PDF]
, 2016 The research was conducted at Laboratory Installation RSPI of Prof. Dr. Sulianti Saroso (RSPI-SS). Unit of analysis was patients of Medical Check Up in Laboratory Installation of RSPI-SS which is located in Sunter, North Jakarta.
Laura, N. (Netty)
core +2 more sources
PENGARUH KEPERCAYAAN MEREK DAN ATRIBUT PRODUK TERHADAP LOYALITAS PELANGGAN PADA PRODUK SEPATU REEBOK ( Survei pada pengunjung sarana olahraga Stadion Utama Gelora Bung Karno, Jakarta ) [PDF]
, 2013 Aero Febi Subandie, 2012: The Influence of Brand Trust and Product Attribute toward Customer Loyalty in Reebok shoes product (Survey at Gelora Bung Karno Sports Center’s Visitors). Advisor : Setyo Ferry Wibowo, SE, MM, Dra. Basrah Saidani M.Si.
SUBANDIE, AERO FEBI
core +1 more source
The Impact of Customer Testimonials and Brand Trust in Women's Hijab Repurchase Intention in Cirebon
Indonesian Journal of Business and EntrepreneurshipBackground: The hijab industry in Indonesia is rapidly growing, leading to intense online and offline competition between brands. Purpose: This study measures Repurchase Intention based on customer testimonials and brand trust in hijab products marketed ...
Umiyaroh +3 more
doaj +1 more source
Effect of Employee-Customer Interaction Quality on Customers' Prohibitive Voice Behaviors: Mediating Roles of Customer Trust and Identification. [PDF]
Front Psychol, 2021 Chen G, Li S.
europepmc +1 more source