Results 271 to 280 of about 868,959 (309)
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European Journal of Marketing
Purpose This research paper aims to examine the power of customer-to-customer (C2C) oriented self-service technology (SST) in enhancing customers’ perceived C2C interaction qualities in collectively interactive service settings where C2C interactions are crucial for value co-creation.
Hyun Sik Kim, Beomjoon Choi
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Purpose This research paper aims to examine the power of customer-to-customer (C2C) oriented self-service technology (SST) in enhancing customers’ perceived C2C interaction qualities in collectively interactive service settings where C2C interactions are crucial for value co-creation.
Hyun Sik Kim, Beomjoon Choi
openaire +1 more source
SSRN Electronic Journal, 2019
Recent advances in information technology, advanced manufacturing (robotics, 3D printing, etc.), and logistics have allowed firms to customize their products to the specifications of individual consumers, who, in turn, prefer these products to standard ones.
Gökçe Esenduran +2 more
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Recent advances in information technology, advanced manufacturing (robotics, 3D printing, etc.), and logistics have allowed firms to customize their products to the specifications of individual consumers, who, in turn, prefer these products to standard ones.
Gökçe Esenduran +2 more
openaire +1 more source
Customer satisfaction: the customer experience through the customer's eyes
Total Quality Management & Business Excellence, 2010Customer satisfaction: the customer experience through the customer's eyes, by Nigel Hill, Greg Roche, and Rachel Allen, London, Cogent Publishing, 2007, vi+314 pp., £27.50 (paperback), ISBN 978-0-...
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Evaluation of Customs Supervision Competitiveness Using Principal Component Analysis
Sustainability, 2023Yui-Yip Lau
exaly
The impact of customs and trade regulations on the operations of African firms
Journal of Business Research, 2023Stephen Drinkwater
exaly

