Results 271 to 280 of about 868,959 (309)
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The power of customer-to-customer self-service technology in enhancing customer-to-customer interactions

European Journal of Marketing
Purpose This research paper aims to examine the power of customer-to-customer (C2C) oriented self-service technology (SST) in enhancing customers’ perceived C2C interaction qualities in collectively interactive service settings where C2C interactions are crucial for value co-creation.
Hyun Sik Kim, Beomjoon Choi
openaire   +1 more source

Customization and Returns

SSRN Electronic Journal, 2019
Recent advances in information technology, advanced manufacturing (robotics, 3D printing, etc.), and logistics have allowed firms to customize their products to the specifications of individual consumers, who, in turn, prefer these products to standard ones.
Gökçe Esenduran   +2 more
openaire   +1 more source

Customer satisfaction: the customer experience through the customer's eyes

Total Quality Management & Business Excellence, 2010
Customer satisfaction: the customer experience through the customer's eyes, by Nigel Hill, Greg Roche, and Rachel Allen, London, Cogent Publishing, 2007, vi+314 pp., £27.50 (paperback), ISBN 978-0-...
openaire   +1 more source

Customer-to-Customer misbehavior

2023
Danatzis, Ilias, Möller-Herm, Jana
openaire   +1 more source

The challenge to customize☆

Journal of the American Dietetic Association, 2003
Ann M, Coulston   +2 more
openaire   +2 more sources

Customers Working for Customers

2013
Volker Wittke, Heidemarie Hanekop
openaire   +1 more source

The impact of customs and trade regulations on the operations of African firms

Journal of Business Research, 2023
Stephen Drinkwater
exaly  

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