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Evidence Based Library and Information Practice, 2006 A review of: Silverstein, Joanne. “Just Curious: Children’s Use of Digital Reference for Unimposed Queries and Its Importance in Informal Education.” Library Trends 54.2 (Fall 2005): 228-44. Objective – To determine 1) how and with what frequency
Julie Elaine Stephens
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Virtual reference service evaluation: Adherence to RUSA behavioral guidelines and IFLA digital reference guidelines [PDF]
, 2007 This study evaluates the level of adherence to professional guidelines by virtual (e-mail) reference services. These professional guidelines are set up as standards to assure service quality; however, studies of virtual reference effectiveness rarely ...
Shachaf, Pnina, Horowitz, Sarah M.
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An Assessment Framework for the Transformation of Mobility 4.0 in Smart Cities
Systems, 2021 Investing in digital transformation turns out to be a strategic action to tackle contemporary issues and to improve competitiveness for enterprises. The high variability of options in the digital transformation process enforces a higher complexity level ...
Hakan Inac, Ercan Oztemel
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Standards for Virtual Reference Services [PDF]
تحقیقات کتابداری و اطلاعرسانی دانشگاهی, 2007 Nowadays, standard seems to be very important and necessary in all aspects of the life Including reference services in libraries. This article is to survey the role of standards in electronic reference services and also considers some sample application ...
Ashraf N.M. Tabatabaei +1 more
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Virtual Reference Services through Web Search Engines: Study of Academic Libraries in Pakistan
Publications, 2017 Web search engines (WSE) are powerful and popular tools in the field of information service management. This study is an attempt to examine the impact and usefulness of web search engines in providing virtual reference services (VRS) within academic ...
Rubia Khan +3 more
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Digital Service Tax: Lessons Learned
Proceedings, 2022 The rapid development of technology and globalization has provided significant business opportunities for digital companies. Digitization has led to changes in traditional structures, where businesses typically have a physical presence and are taxed in ...
Sandra Aulia, Ahmad Hambali
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Professional competencies for digital reference services in academic libraries
Journal of Library Services and TechnologiesThe evolution of academic libraries has necessitated the development of advanced competencies for library and information professionals, especially in the provision of digital reference services.
Mary Olanike Awogbami
semanticscholar +1 more source
Virtual reference services [PDF]
, 2001 Analysis of virtual reference services, their standandars and new technologies that have changed the tradicional practice at the library’s reference desk.
Márdero Arellano, Miguel Ángel
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Collaborative Real-time Digital Reference Services in Academic Libraries [PDF]
Journal of Library and Information Studies, 2004 The real-time digital reference service is valued by most academic librarians in United States. To make the collaborative real-time digital reference service viable in academic library service, the libraries need to understand the information seeking ...
Shiao-Feng Su
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