Results 1 to 10 of about 163,662 (260)
International Journal of LibrarianshipThis study examined key findings relevant to library practitioners' experiences with virtual reference services, or VRS. It did this by examining skills, training experiences, perspectives, and challenges encountered during VRS implementation.
Jimson Napoleon Mariano
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Covid-19 and Access to Information: Analyzing the Questions Raised from the Simultaneous Dialogue Portal of the Virtual Reference of the National Library and Records Organization of Iran [PDF]
علوم و فنون مدیریت اطلاعات, 2023 Purpose: During the Covid-19 pandemic, libraries around the world were faced with difficult choices in how to offer and provide services, from minimal restrictions to complete closure.
Sedighe Shakerei +2 more
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Journal of New Librarianship, 2021 The COVID-19 pandemic presented the Kennesaw State University Library System with the question, " How can the library maintain live face-to-face reference services in a manner that is safe for all involved ?" Challenges to creating a live virtual ...
Judy MacLeod Reardon +2 more
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Formality in Chat Reference: Perceptions of 17- to 25-Year-Old University Students
Evidence Based Library and Information Practice, 2013 Objective – To examine the ways in which the formality of language used by librarians affects 17- to 25-year-old university students’ perceptions of synchronous virtual reference interactions (chat reference), in particular, perceptions of answer ...
Jennifer Waugh
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A Low Dynamic Deviation and High Robustness Position Control Strategy Based on Virtual Reference
IEEE Access, 2022 This paper proposes a modified model predictive control method with the virtual model (VM-MPC) to generate a virtual reference of the position loop. The dynamic deviation is introduced into the virtual reference as a position advance.
Tao Liu +3 more
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Service equality in virtual reference [PDF]
Journal of the American Society for Information Science and Technology, 2008 AbstractResearch is divided about the potential of e‐service to bridge communication gaps, particularly to diverse user groups. According to the existing body of literature, e‐service may either increase or decrease the quality of service received. This study analyzes the level of service received by different genders and ethnic groups when academic ...
Pnina Shachaf +2 more
openaire +1 more source
Promoting a Rapid Deployment of New Services for Remote Reference at a National Laboratory [PDF]
Marketing Libraries Journal, 2021 Libraries around the world use Springshare library products to expand their reference and information literacy services. The scholarly literature primarily addresses the use of Springshare’s LibGuides and LibChat in academic libraries.
Moyer, Elizabeth +2 more
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Evidence Based Library and Information Practice, 2011 Objective – To examine provider pessimism by comparing user and provider perception of the same instant messaging reference transaction. Design – Instant messaging users and providers completed post-reference transaction surveys which were analyzed
Carol D. Howe
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Reference Models for Virtual Enterprises [PDF]
, 2002 This paper analyses different types of Reference Models (RMs) applicable to support the set up and (re)configuration of virtual enterprises (VEs). RMs are models capturing concepts common to VEs aiming to convert the task of setting up of VE towards a configuration task, and hence reduce the time needed for VE creation.
Martin Tølle +2 more
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