Results 11 to 20 of about 163,662 (260)

From Bricks and Mortar to Bits and Bytes: Examining the Changing State of Reference Services at the University of Toronto Libraries During COVID-19

Partnership: The Canadian Journal of Library and Information Practice and Research, 2021
Before the pandemic, the University of Toronto was predominantly an in-person experience. The closure of physical libraries and shift to remote learning required library staff and users to adapt to new modes of supporting teaching, learning, and research.
Madeline Gerbig, Kathryn Holmes, Mai Lu, Helen Tang   +3 more
doaj  

Collaborative Chat Reference Service Effectiveness Varies by Question Type for Public Library Patrons

Evidence Based Library and Information Practice, 2008
A review of: Kwon, Nahyun. "Public Library Patrons' Use of Collaborative Chat Reference Service: The Effectiveness of Question Answering by Question Type." Library & Information Science Research 29.1 (Mar. 2007): 70-91.
Stephanie Hall
doaj   +1 more source

Email Reference Transactions Reveal Unique Patterns about End-User Information Seeking Behaviour and Librarians’ Responses in Academic and Public Libraries Outside the U.S. and Canada

Evidence Based Library and Information Practice, 2012
Objective – To investigate and compare the nature of e-mail reference services in academic and public libraries outside the United States. Design – Longitudinal comparative study.
Giovanna Badia
doaj   +1 more source

Virtual Reference Services through Web Search Engines: Study of Academic Libraries in Pakistan

Publications, 2017
Web search engines (WSE) are powerful and popular tools in the field of information service management. This study is an attempt to examine the impact and usefulness of web search engines in providing virtual reference services (VRS) within academic ...
Rubia Khan, Arif Khan, Sidra Malik, Haroon Idrees   +3 more
doaj   +1 more source

Learning from Chatting: How Our Virtual Reference Questions Are Giving Us Answers

Evidence Based Library and Information Practice, 2010
Objective - This research compares two types of online reference services and attempts to determine whether the same sorts of questions are being asked; which questions are being asked most often; and whether patron and staff behaviour is consistent or ...
Lorna Rourke, Pascal Lupien
doaj   +1 more source

Small Library Research: Using Qualitative and User-Oriented Research to Transform a Traditional Library into an Information Commons

Evidence Based Library and Information Practice, 2017
Objective - The project team investigated the changes necessary to transform the original library into an information commons. The researchers sought to drive the project by asking for patrons’ input, rather than rely on the vision of administrators or ...
Quincy Dalton McCrary
doaj   +1 more source

Design of Virtual Reference Feedforward Controller for an Active Suspension System

IEEE Access, 2022
This paper presents a method to design a virtual reference feedforward controller (VRFC) for an active suspension system. Generally, it is not easy to apply a feedforward control to an active suspension system because a reference or disturbance is ...
Yonghwan Jeong, Youngil Sohn, Sehyun Chang, Seongjin Yim   +3 more
doaj   +1 more source

Development of Virtual Reference-Based Preview Semi-Active Suspension System

Actuators
This paper presents a virtual reference-based preview semi-active suspension system using a Magneto-Rheological (MR) damper to improve ride comfort when traversing bumps.
SeonHo Jeong, Yonghwan Jeong
doaj   +1 more source

Natural Language Processing for Virtual Reference Analysis

Evidence Based Library and Information Practice, 2022
Objective – Chat transcript analysis can illuminate user needs by identifying common question topics, but traditional hand coding methods for topic analysis are time-consuming and poorly suited to large datasets. The research team explored the viability
Ansh Sharma, Kathryn Barrett, Kirsta Stapelfeldt   +2 more
doaj   +1 more source

Serviços de referência virtual Virtual reference services

Ciência da Informação, 2001
Analisar os serviços de referência virtual, seus padrões e novas tecnologias que têm modificado a prática tradicional realizada no balcão de referência das bibliotecas.
Miguel Ángel Márdero Arellano
doaj   +1 more source