Results 221 to 230 of about 1,321,784 (264)
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Communications of the ACM, 2003
Providing customer services online brought a new dimension to corporate functionalities at Federal Express.
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Providing customer services online brought a new dimension to corporate functionalities at Federal Express.
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37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the, 2004
In the ever-increasing number of services offered through the Internet channel, more sophisticated e-services can be found in the business-to-business market. In this paper, we describe the selection and pilot of a B2B e-service in the firm GE Plastics Europe (GEP). The practical aim of the research was to get new customers by turning Web site visitors
Elisabeth van de Kar +3 more
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In the ever-increasing number of services offered through the Internet channel, more sophisticated e-services can be found in the business-to-business market. In this paper, we describe the selection and pilot of a B2B e-service in the firm GE Plastics Europe (GEP). The practical aim of the research was to get new customers by turning Web site visitors
Elisabeth van de Kar +3 more
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2002
Service outsourcing is the business paradigm, in which an organization has part of its business process performed by a service provider. In dynamic markets, service providers can be selected on the fly during process enactment. The cooperation be-tween the parties is specified in a dynamically made electronic contract. This con-tract includes a process
Grefen, P.W.P.J. +2 more
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Service outsourcing is the business paradigm, in which an organization has part of its business process performed by a service provider. In dynamic markets, service providers can be selected on the fly during process enactment. The cooperation be-tween the parties is specified in a dynamically made electronic contract. This con-tract includes a process
Grefen, P.W.P.J. +2 more
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Proceedings IEEE 9th International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WET ICE 2000), 2002
The networked home with refrigerators and washing machines connected to the Internet and reachable through Web browsers will be reality soon. Following this development, the market for electronically deliverable services will evolve. Companies that want to provide electronic services cannot be expected to deal with cable, network and routing problems ...
Claudiu Duma +2 more
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The networked home with refrigerators and washing machines connected to the Internet and reachable through Web browsers will be reality soon. Following this development, the market for electronically deliverable services will evolve. Companies that want to provide electronic services cannot be expected to deal with cable, network and routing problems ...
Claudiu Duma +2 more
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Communications of the ACM, 2003
Traditional service marketers moving to e-services find fewer obstacles and more revenue opportunities in the process.
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Traditional service marketers moving to e-services find fewer obstacles and more revenue opportunities in the process.
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Marketing challenges of e-services
Communications of the ACM, 2003Technological innovations---such as the telephone, television, and the Internet---enable new capabilities that may create long-lasting changes in organizational structure, conduct, and performance. E-commerce currently accounts for a small portion of the U.S. economy, and an even smaller portion of the economies of other developed countries.
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Choreography of intelligent e-services
Proceedings of the 32nd ACM/IEEE International Conference on Software Engineering - Volume 2, 2010Electronic Services (e-Services), referred to as a set of automated enterprise services using ICT to achieve a business goal, have significantly contributed to the growth of e-commerce, science, and telecommunications. However, applications that use e-Services seldom interoperate effectively, and this restricts the benefits they offer. The main purpose
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2001
In this paper we describe WiseFlow, a software platform currently being used to provide a variety of electronic services within the maritime industry. WiseFlow lies at the core of an international trading community formed by certification societies, consulting firms, shipyards, steel mills, manufacturers, insurance companies and government agencies. As
Amaia Lazcano, Gustavo Alonso
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In this paper we describe WiseFlow, a software platform currently being used to provide a variety of electronic services within the maritime industry. WiseFlow lies at the core of an international trading community formed by certification societies, consulting firms, shipyards, steel mills, manufacturers, insurance companies and government agencies. As
Amaia Lazcano, Gustavo Alonso
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Flexible Coordination of E-Services
2005Information systems are increasingly being built using e-services invoked across the internet. Businesses can create a virtual application by composing simpler existing e-services provided by a number of different service providers. These composed e-services, or e-workflows, must operate in a highly fluid environment, where new services become ...
Roger S. Barga, Jing Shan
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Services, E-Services, and Nonservices
2009This chapter examines the provision and codevelopment of electronic services, content, and applications at the conceptual level. There is focus on the provision of services electronically (e-services) and the development of user-produced electronic content and applications (nonservices).
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