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36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the, 2003
The emerging paradigm of electronic services promises to bring to distributed computation and services the flexibility that the web has brought to the sharing of documents. An understanding of fundamental properties of e-service composition is required in order to take full advantage of the paradigm.
Richard Hull +3 more
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The emerging paradigm of electronic services promises to bring to distributed computation and services the flexibility that the web has brought to the sharing of documents. An understanding of fundamental properties of e-service composition is required in order to take full advantage of the paradigm.
Richard Hull +3 more
openaire +2 more sources
Communications of the ACM, 2003
Firms must take full advantage of Net-based e-service opportunities, particularly in the transition of products to services, to garner long-term customer relationships and loyalty.
Roland T. Rust, P.K. Kannan
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Firms must take full advantage of Net-based e-service opportunities, particularly in the transition of products to services, to garner long-term customer relationships and loyalty.
Roland T. Rust, P.K. Kannan
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2022
The demand for video streaming-based services (VSS) has increased immensely due to their comprehensive content, instant playback, flexibility to watch, and affordable costs. People have access to entertainment with a simple click at their convenience which wasn't possible on traditional television platforms.
Silky Gaur, Rahul Gupta, Jaspreet Kaur
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The demand for video streaming-based services (VSS) has increased immensely due to their comprehensive content, instant playback, flexibility to watch, and affordable costs. People have access to entertainment with a simple click at their convenience which wasn't possible on traditional television platforms.
Silky Gaur, Rahul Gupta, Jaspreet Kaur
openaire +1 more source
Networks 2006. 12th International Telecommunications Network Strategy and Planning Symposium, 2006
Lucent Worldwide Services (LWS) is the services arm of Lucent Technologies. Among the many vehicles for providing services to Lucent clients are specific software-based, analytical packages, created by LWS or Bell Labs (BL) engineers. LWS engineers traditionally used those packages to provide solutions to customer problems, often on a consultative ...
Alvin Barshefsky, Hemi Trickey
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Lucent Worldwide Services (LWS) is the services arm of Lucent Technologies. Among the many vehicles for providing services to Lucent clients are specific software-based, analytical packages, created by LWS or Bell Labs (BL) engineers. LWS engineers traditionally used those packages to provide solutions to customer problems, often on a consultative ...
Alvin Barshefsky, Hemi Trickey
openaire +1 more source
2008
Most of existing mobile services were designed based on the client/server architecture. Those mobile services neither paid much attention to mobile users’ interactions with their environments nor considered the collective efforts between the mobile users in a dynamic peer group.
Yuan-Chu Hwang, Soe-Tsyr Yuan
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Most of existing mobile services were designed based on the client/server architecture. Those mobile services neither paid much attention to mobile users’ interactions with their environments nor considered the collective efforts between the mobile users in a dynamic peer group.
Yuan-Chu Hwang, Soe-Tsyr Yuan
openaire +1 more source
2002
Summary: Remote service invocation via HTTP and XML promises to become an important component of the Internet infrastructure. Work is ongoing in the W3C XML Protocol Working Group to define a common standard, and solutions like SOAP and XML-RPC are already used in a few situations, demonstrating the potential.
E. Damiani +3 more
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Summary: Remote service invocation via HTTP and XML promises to become an important component of the Internet infrastructure. Work is ongoing in the W3C XML Protocol Working Group to define a common standard, and solutions like SOAP and XML-RPC are already used in a few situations, demonstrating the potential.
E. Damiani +3 more
openaire +2 more sources
2011
The development of new orientations and focuses for the conceptualisation and measurement of electronic service quality (henceforth, e-SQ) is demonstrably necessary. This chapter is mainly addressed to highlight research avenues for improving our understanding of e-SQ management, based on a critical review of previous literature.
Jose M Barrutia, Ainhize Gilsanz
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The development of new orientations and focuses for the conceptualisation and measurement of electronic service quality (henceforth, e-SQ) is demonstrably necessary. This chapter is mainly addressed to highlight research avenues for improving our understanding of e-SQ management, based on a critical review of previous literature.
Jose M Barrutia, Ainhize Gilsanz
openaire +1 more source
Ontological Approach for E-Services
2007 11th International Conference on Computer Supported Cooperative Work in Design, 2007Information sharing is crucial to the success of business applications in a collaborative environment. This paper presents a novel approach for information sharing which is suitable for distributed computing. Agent technologies are applied to cope with service agents' on and off and to provide semantic support for implementation of complex ebusiness ...
Li, Li, Yang, Yun
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2015
e-Service refers to the provision and support of services remotely via information and communication components and services, and over electronic networks. Such services are not limited to the scope of businesses and organizations, and with the global approach to service-orientation, all e-Systems even e-Manufacturing systems are increasingly shifting ...
Shimon Y. Nof +3 more
openaire +1 more source
e-Service refers to the provision and support of services remotely via information and communication components and services, and over electronic networks. Such services are not limited to the scope of businesses and organizations, and with the global approach to service-orientation, all e-Systems even e-Manufacturing systems are increasingly shifting ...
Shimon Y. Nof +3 more
openaire +1 more source
Public Voices, 2016
The successful companies and organizations are the ones that look for changing trends in the way customers, consumers, and citizens wish to do business. Â Governments and businesses that do not embrace services on the Internet will be destined to have dissatisfied citizens and consumers.
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The successful companies and organizations are the ones that look for changing trends in the way customers, consumers, and citizens wish to do business. Â Governments and businesses that do not embrace services on the Internet will be destined to have dissatisfied citizens and consumers.
openaire +1 more source