Results 251 to 260 of about 10,627 (303)

Electronic customs innovation: An improvement of governmental infrastructures

Government Information Quarterly, 2009
Abstract This article examines the diffusion of an e-government innovation, a common e-customs standardized solution, which is currently subject of research in the European Union. One of the goals of the European Union is to achieve trade facilitation as well as to secure import and export.
Barbara Flügge, Roman Boutellier
exaly   +2 more sources

Modeling the customer in electronic commerce

Applied Ergonomics, 2000
This paper reviews interface design of web pages for e-commerce. Different tasks in e-commerce are contrasted. A systems model is used to illustrate the information flow between three subsystems in e-commerce: store environment, customer, and web technology.
M G, Helander, H M, Khalid
openaire   +2 more sources

Digital Convergence and Electronic Commerce: Customs and Trade Implications

Global Trade and Customs Journal, 2010
This article covers emerging trade issues driven by the rapid expansion of goods incorporating digital products. Historically, trade bodies and agreements struggled to develop a uniform policy concerning software, the earliest digital product.
Cannistra, Daniel, Rodríguez Cuadros, Miguel Adolfo   +1 more
exaly   +1 more source

eCCIq: The quality of electronic customer-to-customer interaction

Journal of Retailing and Consumer Services, 2013
Abstract Electronic customer-to-customer interaction (eCCI) becomes crucial in innovative business models (e.g., Ebay, Facebook) that are either intentionally built on such eCCI occurring completely on purpose or for providers that are embedding web 2.0 and social media techniques in their service offering.
Dominik Georgi, Moritz Mink
openaire   +1 more source

Customer Loyalty and Electronic Banking

Journal of Global Information Management, 2001
In this paper, we present a conceptual framework that helps to better understand and assess the impacts of information technology on customer loyalty in retail banking. To do so, we define the concept of customer loyalty and identify its antecedents. A conceptual framework describing the impacts of information technology on loyalty is developed based ...
Daniel Tomiuk, Alain Pinsonneault
openaire   +2 more sources

Evaluation of Electronic Customer Knowledge Mediating by Electronic Customer Attraction on Electronic Customer Acquisition

International Journal of Customer Relationship Marketing and Management, 2015
In today's increasingly strong, competitive environment and rapidly changing business economies of the world, the electronic customer knowledge is becoming a key factor within organizations as it places considerable emphasis and excessive attention to improve their electronic customer acquisition.
openaire   +1 more source

Customer Coalitions in Electronic Markets

2001
In the last few years, the electronic marketplace has witnessed an exponential growth in worth and size, and projections are for this trend to intensify in coming years. Yet, the tools available to market players are very limited, thus imposing restrictions on their ability to exploit market opportunities.
Maksim Tsvetovat, Katia P. Sycara, Yian Chen, James Ying   +3 more
openaire   +1 more source

Minitrack: Electronic Customer Relationship Management

2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07), 2007
Electronic Commerce (eCommerce, i.e. the execution of business processes using Internet technologies) continues to be a significant, pervasive issue for both enterprises and customers. Similarly, mobile commerce (mCommerce, i.e. the execution of business processes using mobile technologies) is gaining momentum again. Management of relationships between
Susanne Glissmann, Lutz M. Kolbe, Nicholas C. Romano Jr., Jerry Fjermestad   +3 more
openaire   +1 more source

Acquiring Customers' Requirementsin Electronic Commerce

Artificial Intelligence Review, 2002
A key role for Artificial Intelligence technology in electronic commerce is in finding products and services that meet a user's requirements. This may be implemented as a three-stage process of requirements elicitation, product search, and finally product presentation.
Ralph Bergmann, Padraig Cunningham
openaire   +1 more source

Customer Efficient Electronic Cash Protocols

Journal of Organizational Computing and Electronic Commerce, 2007
The technology of electronic cash makes it possible to transmit digital money over communication networks during electronic transactions. Owing to the untraceability and unforgeability properties, electronic cash can protect the privacy of customers and guarantee security of payments in the transactions.
Chun-I Fan, Bo-Wei Lin, Vincent Shi-Ming Huang   +2 more
openaire   +1 more source