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With an Electronic Store Closer to our Customers [PDF]

, 2023
E-commerce (electronic commerce) is the activity of electronic purchase or sale of products on online services or through the Internet, i.e., a channel of goods distribution and services mediated by the Internet. The e-store is a place that connects the suppliers and buyers of certain products and services in one place (website), where the sale and ...
Kocaleva, Mirjana, Risteska Kamcheski, Aleksandra, Zlatev, Zoran   +2 more
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Customer relationship management in electronic environment

The Electronic Library, 2013
PurposeInternet and electronic networks tend to be used to provide customers with services and to facilitate understanding of common variable demands by which many organizations may increase services' quality from the customers' point of view. In addition, e‐libraries, though in some ways run for noncommercial goals, have been faced with great ...
Reza Jamali, Asghar Moshabaki, Hajar Aramoon, Akbar Alimohammadi   +3 more
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Customization Strategies in Electronic Retailing: Implications of Customer Purchase Behavior*

Decision Sciences, 2009
ABSTRACTIn this article, we assess the implications of customer purchase behavior on customization in electronic retailing. We develop a classification scheme for customization strategies in electronic retailing. The classification scheme comprises three customization strategies: (i) transaction customization, (ii) decision customization, and (iii ...
Sriram Thirumalai, Kingshuk K. Sinha
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Choosing electronic supermarket customers

Behaviour & Information Technology, 1999
Electronic commerce setup costs can be expensive to the service provider. For this reason it is desirable that those who undergo the electronic commerce registration process do actually use the service. This current paper explores the notion of the use of a 'weighted application blank' (WAB) to identify individuals who will, or will not, use the ...
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Advances in Electronic Commerce Customer Relationship Management

International Journal of Electronic Commerce, 2002
(2002). Advances in Electronic Commerce Customer Relationship Management. International Journal of Electronic Commerce: Vol. 7, No. 2, pp. 7-8.
Jerry Fjermestad, Nicholas C. Romano Jr.
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Using customer knowledge in designing electronic catalog

Expert Systems with Applications, 2008
This study mines customer behavior to assist managers in developing better promotion and other relevant policies for a firm. The association rules of the relational database design are implemented in the mining system which provides electronic catalog designs and promotional policies.
Chinho Lin, Chienwen Hong
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Publication and customization of electronic documents using PANDA

Proceedings of the 17th annual international conference on Computer documentation, 1999
The publication of conference proceedings and technical journals generates the need for a consistent format or set of admissible formats, easily enforceable across the submissions of the authors. In this paper we present an approach for the integration of electronic documents, which is part of a system called PANDA.
Isabel F. Cruz, Gerard T. McGuire
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Symmetric adaptive customer modeling in an electronic store

Proceedings Third IEEE Symposium on Computers and Communications. ISCC'98. (Cat. No.98EX166), 2002
Electronic Commerce (EC) is currently one of the fastest growing and most practically relevant application areas of distributed systems technologies. It is based on the economic aspects of commercial trading patterns combined with distributed computing systems technology.
Maria Barra, CATTANEO, Giuseppe, NEGRO, Alberto, SCARANO, Vittorio   +3 more
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Predicting Customer Churn in Electronic Banking

2019
The following paper is an outline of the current author’s research on the churn prediction in electronic banking. The research is based on real anonymised data of 4 million clients from one of the biggest Polish banks. Access to real data in such scale is a substantial strength of the study, as many researchers often do use only small data sample from ...
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EFFECT OF WEBSITE QUALITY, CUSTOMER EMOTION AND ELECTRONIC CUSTOMER SATISFACTION ON ELECTRONIC LOYALTY OF CUSTOMER IN TRIP RESERVATION WEBSITES

2019
Abstract. The present study is aimed to evaluate the impact of website quality, customer emotion andelectronic customer satisfaction on electronic loyalty of customer. The present study is an applied study based on purpose and it is a survey-descriptive in terms of data collection. The study population is the customers of websites of online reservation
Abbaspour, Bagher, Abtin, Aziz, Abnavi, Asghar Joukar, Mirzaee, Ali Akbar   +3 more
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