Results 101 to 110 of about 10,210 (284)
Emotional dissonance, emotional exhaustion and job satisfaction in call centre workers
, 2003 The rapid rise of the service sector, and in particular the call centre industry has made the study of emotional labour increasingly important within the area of occupational stress research.
K. A. Lewig +3 more
core +1 more source
Moving beyond neurophobia to cultivate the neuroquisitive learner
Anatomical Sciences Education, EarlyView.Abstract “Neurophobia,” a pervasive fear of the neurological sciences, poses a significant barrier in medical education, affecting learners and physicians worldwide. Its consequences are far‐reaching, contributing to a limited neurology workforce and diminished confidence among non‐specialists in managing neurological conditions.
Joanna R. Appel +1 more
wiley +1 more source
Are we happy now? Exploring emotional dissonance in the fashion retail industry
, 2012 The rapid rise of the service sector, and in particular the fashion retail industry has made the study of emotional work increasingly important within the area of emotions research.
Tupou, Janet
core +1 more source
Emotional Dissonance and the Information Technology Professional
, 2008 The information technology professional is regularly expected to work with colleagues in both IT and other areas of the organization. During these interactions, the IT employee is expected to conform to occupational or organizational norms regarding the
Rutner, Paige S. +2 more
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Cooperative learning in anatomy: Comparing virtual avatars and human specimens
Anatomical Sciences Education, EarlyView.Abstract Contemporary research demonstrated that undergraduate medical students rated an augmented reality learning tool entitled “human muscular arm avatar” as useful for their self‐directed individual learning. Beyond this subjective assessment, it was largely unknown whether avatar‐based study would also improve knowledge test scores at an objective
Christa Maurer +6 more
wiley +1 more source
Russian Studies in Culture and SocietyThe article examines the phenomenon of cognitive dissonance among young people employed in the digital economy, amid the growth of precarious employment in Russia.
Oksana V. Leshkova, Maria V. Shimolina
doaj +1 more source
, 2005 The primary goal of this research was to explore the antecedents and consequences of emotional dissonance for debt collectors. The antecedents were personality factors (extraversion, anger, conscientiousness and agreeableness) and pro-social factors. The
Diamond, Laurie K
core
, 2014 This study explores the relationship between emotional dissonance and a series of other certain indicators of counterproductive work behaviors specific to employees in the customer service field.
Burcas, Sylvia, Cretu, Romeo Zeno
core +1 more source
Anatomical Sciences Education, EarlyView.Abstract A recent trend in healthcare education has been the increasing emphasis on the development of humanism and empathy in students. Within anatomy education, some institutions have implemented curricular innovations such as donor non‐anonymization to facilitate this development.
Rodrigo Muscogliati +5 more
wiley +1 more source
The Role of Empathy and Emotional Labor as Predictors of Burnout Syndrome in Brazilian Oncologists
InteraccionesBackground: Among medical specialties, oncologists have been consistently identified as a group with heightened risk for Burnout Syndrome. Objective: The present study aimed to identify the frequency and predictive power of emotional labor and ...
Fernanda B. Romeiro +3 more
doaj +1 more source